Email Workflow Tracker

Operations console

Live

Live queue control for both shared mailboxes, with audit-safe actions and sync health always in view.

Plumbing Network

🚚 Order update: ANGLE FINDER MULTI FUNCTI...

ebay@ebay.com | conversation AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQAJIvp8paSnFIu0-a0nc9MPk=

OVERDUELast activity 16 Jun 2026, 16:301 messages13 events

Operator actions

Adjust this thread without leaving the audit view.

Status
OVERDUE
Last activity
16 Jun 2026, 16:30
Messages
1
Events
13

Audit timeline

Workflow events

REMINDER SENT16 Jun 2026, 16:30

Actor: SYSTEM

subject
Action needed: Plumbing Network - Final Manager Escalation - 🚚 Order update: ANGLE FINDER MULTI FUNCTI...
jobStage
FINAL_MANAGER_ESCALATION
deliveryId
c0ec5842-00f3-4428-8ad8-947cc8d1e411
recipients
gavin@plumbing-network.co.uk
REMINDER JOB CREATED16 Jun 2026, 16:30

Actor: SYSTEM

jobStage
FINAL_MANAGER_ESCALATION
dedupeKey
notification:f2e575a0-6308-4aed-9782-d3e3fa303b0e:FINAL_MANAGER_ESCALATION:2026-06-13T08:22:19.000Z
scheduledForUtc
2026-06-16T15:30:00.000Z
REMINDER SENT15 Jun 2026, 21:02

Actor: SYSTEM

subject
Action needed: Plumbing Network - Escalation - 🚚 Order update: ANGLE FINDER MULTI FUNCTI...
jobStage
ESCALATION_STEP_4
deliveryId
3e07e919-0bc7-47a9-b3db-f242c5c146dc
recipients
admin@plumbing-network.co.uk
REMINDER SENT15 Jun 2026, 21:00

Actor: SYSTEM

subject
Action needed: Plumbing Network - Reminder 2 - 🚚 Order update: ANGLE FINDER MULTI FUNCTI...
jobStage
REMINDER_2
deliveryId
3577b75b-4bbb-464a-a8e4-bbb878a58f4c
recipients
admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk
CATEGORY SYNC COMPLETED15 Jun 2026, 21:00

Actor: WORKER | none -> OVERDUE

targetStatus
OVERDUE
appliedFlagStatus
flagged
visibleMessageIds
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADUXVF-AAA=
targetCategoryName
[Plumbing Network] Overdue
masterCategorySetup
ensured
patchedMessageCount
1
REMINDER SENT15 Jun 2026, 20:59

Actor: SYSTEM

subject
Action needed: Plumbing Network - Reminder 1 - 🚚 Order update: ANGLE FINDER MULTI FUNCTI...
jobStage
REMINDER_1
deliveryId
64bd6688-0aa8-446a-9a5b-1d98dca7373d
recipients
admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk
THREAD CREATED15 Jun 2026, 20:58

Actor: SYSTEM | none -> NEW

subject
🚚 Order update: ANGLE FINDER MULTI FUNCTI...
conversationId
AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQAJIvp8paSnFIu0-a0nc9MPk=
sourceGraphMessageId
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADUXVF-AAA=
MESSAGE CAPTURED15 Jun 2026, 20:58

Actor: SYSTEM

isNoise
false
direction
INBOUND_EXTERNAL
isDeleted
false
STATUS TRANSITIONED15 Jun 2026, 20:58

Actor: SYSTEM | NEW -> OVERDUE

reason
The latest inbound email has exceeded the overdue threshold without a qualifying reply.
currentStatus
OVERDUE
previousStatus
NEW
resolutionSource
SLA_OVERDUE
CATEGORY SYNC QUEUED15 Jun 2026, 20:58

Actor: SYSTEM | none -> OVERDUE

dedupeKey
category-sync:f2e575a0-6308-4aed-9782-d3e3fa303b0e:OVERDUE:2026-06-13T08:22:19.000Z|none|none
targetStatus
OVERDUE
targetCategoryName
[Plumbing Network] Overdue
REMINDER JOB CREATED15 Jun 2026, 16:30

Actor: SYSTEM

jobStage
ESCALATION_STEP_4
dedupeKey
notification:f2e575a0-6308-4aed-9782-d3e3fa303b0e:ESCALATION_STEP_4:2026-06-13T08:22:19.000Z
scheduledForUtc
2026-06-15T15:30:00.000Z
REMINDER JOB CREATED15 Jun 2026, 14:30

Actor: SYSTEM

jobStage
REMINDER_2
dedupeKey
notification:f2e575a0-6308-4aed-9782-d3e3fa303b0e:REMINDER_2:2026-06-13T08:22:19.000Z
scheduledForUtc
2026-06-15T13:30:00.000Z
REMINDER JOB CREATED15 Jun 2026, 12:30

Actor: SYSTEM

jobStage
REMINDER_1
dedupeKey
notification:f2e575a0-6308-4aed-9782-d3e3fa303b0e:REMINDER_1:2026-06-13T08:22:19.000Z
scheduledForUtc
2026-06-15T11:30:00.000Z

Messages

Captured thread history

🚚 Order update: ANGLE FINDER MULTI FUNCTI...

ebay@ebay.com | 13 Jun 2026, 09:22

INBOUND EXTERNAL

Estimated delivery: Wed, 17 Jun - Wed, 24 Jun ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏‌ ͏

To: contact@plumbing-network.co.ukCategories: [Plumbing Network] Overdue