Email Workflow Tracker

Operations console

Live

Live queue control for both shared mailboxes, with audit-safe actions and sync health always in view.

Plumbing Network

4–5 Local Lead?

shubhampandat1208@outlook.com | conversation AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQAOPY_BnEfiBEje07PLuVRDI=

OVERDUELast activity 16 Jun 2026, 16:301 messages13 events

Operator actions

Adjust this thread without leaving the audit view.

Status
OVERDUE
Last activity
16 Jun 2026, 16:30
Messages
1
Events
13

Audit timeline

Workflow events

REMINDER SENT16 Jun 2026, 16:30

Actor: SYSTEM

subject
Action needed: Plumbing Network - Final Manager Escalation - 4–5 Local Lead?
jobStage
FINAL_MANAGER_ESCALATION
deliveryId
20bcc364-030a-45b2-8247-c629284041f1
recipients
gavin@plumbing-network.co.uk
REMINDER JOB CREATED16 Jun 2026, 16:30

Actor: SYSTEM

jobStage
FINAL_MANAGER_ESCALATION
dedupeKey
notification:d91bb352-05c2-494c-8847-736b08a1828a:FINAL_MANAGER_ESCALATION:2026-06-13T15:32:14.000Z
scheduledForUtc
2026-06-16T15:30:00.000Z
REMINDER SENT15 Jun 2026, 21:01

Actor: SYSTEM

subject
Action needed: Plumbing Network - Escalation - 4–5 Local Lead?
jobStage
ESCALATION_STEP_4
deliveryId
91965264-6fd7-4ee6-a4f2-1d31159e5acd
recipients
admin@plumbing-network.co.uk
REMINDER SENT15 Jun 2026, 21:00

Actor: SYSTEM

subject
Action needed: Plumbing Network - Reminder 2 - 4–5 Local Lead?
jobStage
REMINDER_2
deliveryId
bd7c63f3-53fb-4831-94a1-e6129a0925c0
recipients
admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk
CATEGORY SYNC COMPLETED15 Jun 2026, 21:00

Actor: WORKER | none -> OVERDUE

targetStatus
OVERDUE
appliedFlagStatus
flagged
visibleMessageIds
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADUZA-yAAA=
targetCategoryName
[Plumbing Network] Overdue
masterCategorySetup
ensured
patchedMessageCount
1
REMINDER SENT15 Jun 2026, 20:59

Actor: SYSTEM

subject
Action needed: Plumbing Network - Reminder 1 - 4–5 Local Lead?
jobStage
REMINDER_1
deliveryId
1f7e53ee-90ba-4174-a681-8a1747bb46e2
recipients
admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk
STATUS TRANSITIONED15 Jun 2026, 20:58

Actor: SYSTEM | NEW -> OVERDUE

reason
The latest inbound email has exceeded the overdue threshold without a qualifying reply.
currentStatus
OVERDUE
previousStatus
NEW
resolutionSource
SLA_OVERDUE
CATEGORY SYNC QUEUED15 Jun 2026, 20:58

Actor: SYSTEM | none -> OVERDUE

dedupeKey
category-sync:d91bb352-05c2-494c-8847-736b08a1828a:OVERDUE:2026-06-13T15:32:14.000Z|none|none
targetStatus
OVERDUE
targetCategoryName
[Plumbing Network] Overdue
THREAD CREATED15 Jun 2026, 20:58

Actor: SYSTEM | none -> NEW

subject
4–5 Local Lead?
conversationId
AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQAOPY_BnEfiBEje07PLuVRDI=
sourceGraphMessageId
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADUZA-yAAA=
MESSAGE CAPTURED15 Jun 2026, 20:58

Actor: SYSTEM

isNoise
false
direction
INBOUND_EXTERNAL
isDeleted
false
REMINDER JOB CREATED15 Jun 2026, 16:30

Actor: SYSTEM

jobStage
ESCALATION_STEP_4
dedupeKey
notification:d91bb352-05c2-494c-8847-736b08a1828a:ESCALATION_STEP_4:2026-06-13T15:32:14.000Z
scheduledForUtc
2026-06-15T15:30:00.000Z
REMINDER JOB CREATED15 Jun 2026, 14:30

Actor: SYSTEM

jobStage
REMINDER_2
dedupeKey
notification:d91bb352-05c2-494c-8847-736b08a1828a:REMINDER_2:2026-06-13T15:32:14.000Z
scheduledForUtc
2026-06-15T13:30:00.000Z
REMINDER JOB CREATED15 Jun 2026, 12:30

Actor: SYSTEM

jobStage
REMINDER_1
dedupeKey
notification:d91bb352-05c2-494c-8847-736b08a1828a:REMINDER_1:2026-06-13T15:32:14.000Z
scheduledForUtc
2026-06-15T11:30:00.000Z

Messages

Captured thread history

4–5 Local Lead?

shubhampandat1208@outlook.com | 13 Jun 2026, 16:32

INBOUND EXTERNAL

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To: n/aCategories: [Plumbing Network] Overdue