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Plumbing Network

RE: WELCOME TO THE NETWORK, YOUR NOW LIVE -- LEADS2TRADE

kaig@leads2trade.co.uk | conversation AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQAM-H2wF7Qkj3jtFc4pZgQuc=

OVERDUELast activity 17 Jun 2026, 16:024 messages23 events

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Status
OVERDUE
Last activity
17 Jun 2026, 16:02
Messages
4
Events
23

Audit timeline

Workflow events

REMINDER SENT17 Jun 2026, 16:02

Actor: SYSTEM

subject
Action needed: Plumbing Network - Final Manager Escalation - RE: WELCOME TO THE NETWORK, YOUR NOW LIVE -- LEADS2TRADE
jobStage
FINAL_MANAGER_ESCALATION
deliveryId
c8e4e352-75cc-425e-8396-c577e972ca47
recipients
gavin@plumbing-network.co.uk
REMINDER JOB CREATED17 Jun 2026, 16:02

Actor: SYSTEM

jobStage
FINAL_MANAGER_ESCALATION
dedupeKey
notification:d875aeae-7cdc-4d7c-a72f-999ea1df3961:FINAL_MANAGER_ESCALATION:2026-06-15T15:02:39.000Z
scheduledForUtc
2026-06-17T15:02:39.000Z
CATEGORY SYNC COMPLETED16 Jun 2026, 16:03

Actor: WORKER | none -> OVERDUE

targetStatus
OVERDUE
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flagged
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targetCategoryName
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masterCategorySetup
ensured
patchedMessageCount
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REMINDER SENT16 Jun 2026, 16:02

Actor: SYSTEM

subject
Action needed: Plumbing Network - Escalation - RE: WELCOME TO THE NETWORK, YOUR NOW LIVE -- LEADS2TRADE
jobStage
ESCALATION_STEP_4
deliveryId
95c450a6-575f-4041-921d-fb0b03c172c3
recipients
admin@plumbing-network.co.uk
CATEGORY SYNC QUEUED16 Jun 2026, 16:02

Actor: SYSTEM | none -> OVERDUE

source
REMINDER_SCHEDULER
dedupeKey
category-sync:d875aeae-7cdc-4d7c-a72f-999ea1df3961:OVERDUE:2026-06-15T15:02:39.000Z|2026-06-15T14:57:00.000Z|none
targetStatus
OVERDUE
targetCategoryName
[Plumbing Network] Overdue
STATUS TRANSITIONED16 Jun 2026, 16:02

Actor: SYSTEM | AWAITING_REPLY -> OVERDUE

reason
A newer inbound email reopened the thread and it has now passed the overdue threshold.
source
REMINDER_SCHEDULER
currentStatus
OVERDUE
previousStatus
AWAITING_REPLY
resolutionSource
SLA_OVERDUE
REMINDER JOB CREATED16 Jun 2026, 16:02

Actor: SYSTEM

jobStage
ESCALATION_STEP_4
dedupeKey
notification:d875aeae-7cdc-4d7c-a72f-999ea1df3961:ESCALATION_STEP_4:2026-06-15T15:02:39.000Z
scheduledForUtc
2026-06-16T15:02:39.000Z
REMINDER SENT16 Jun 2026, 14:02

Actor: SYSTEM

subject
Action needed: Plumbing Network - Reminder 2 - RE: WELCOME TO THE NETWORK, YOUR NOW LIVE -- LEADS2TRADE
jobStage
REMINDER_2
deliveryId
9c63c655-635f-4a23-b247-6f7b6db53f53
recipients
admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk
REMINDER JOB CREATED16 Jun 2026, 14:02

Actor: SYSTEM

jobStage
REMINDER_2
dedupeKey
notification:d875aeae-7cdc-4d7c-a72f-999ea1df3961:REMINDER_2:2026-06-15T15:02:39.000Z
scheduledForUtc
2026-06-16T13:02:39.000Z
REMINDER SENT16 Jun 2026, 12:02

Actor: SYSTEM

subject
Action needed: Plumbing Network - Reminder 1 - RE: WELCOME TO THE NETWORK, YOUR NOW LIVE -- LEADS2TRADE
jobStage
REMINDER_1
deliveryId
556acd3b-11d8-4f11-9f17-ce80e7e9c0e9
recipients
admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk
REMINDER JOB CREATED16 Jun 2026, 12:02

Actor: SYSTEM

jobStage
REMINDER_1
dedupeKey
notification:d875aeae-7cdc-4d7c-a72f-999ea1df3961:REMINDER_1:2026-06-15T15:02:39.000Z
scheduledForUtc
2026-06-16T11:02:39.000Z
MESSAGE CAPTURED16 Jun 2026, 10:04

Actor: SYSTEM

isNoise
false
direction
OUTBOUND_EXTERNAL
isDeleted
false
CATEGORY SYNC COMPLETED16 Jun 2026, 10:03

Actor: WORKER | none -> AWAITING_REPLY

targetStatus
AWAITING_REPLY
appliedFlagStatus
flagged
visibleMessageIds
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmXdAAA=, AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmXXAAA=, AAkALgAAAAAAHYQDEapmEc2byACqAC-EWg0A1XnTiO15kUe0HJPbRg7NNQAA1QMQtwAA
targetCategoryName
[Plumbing Network] Awaiting Reply
masterCategorySetup
ensured
patchedMessageCount
3
STATUS TRANSITIONED16 Jun 2026, 10:02

Actor: SYSTEM | NEW -> AWAITING_REPLY

reason
A newer inbound email reopened the thread and it is awaiting reply again within SLA.
source
REMINDER_SCHEDULER
currentStatus
AWAITING_REPLY
previousStatus
NEW
resolutionSource
SLA_AWAITING_REPLY
CATEGORY SYNC QUEUED16 Jun 2026, 10:02

Actor: SYSTEM | none -> AWAITING_REPLY

source
REMINDER_SCHEDULER
dedupeKey
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targetStatus
AWAITING_REPLY
targetCategoryName
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CATEGORY SYNC COMPLETED15 Jun 2026, 20:59

Actor: WORKER | none -> NEW

targetStatus
NEW
appliedFlagStatus
notFlagged
visibleMessageIds
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targetCategoryName
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masterCategorySetup
ensured
patchedMessageCount
3
MESSAGE CAPTURED15 Jun 2026, 20:58

Actor: SYSTEM

isNoise
false
direction
INBOUND_EXTERNAL
isDeleted
false
MESSAGE CAPTURED15 Jun 2026, 20:58

Actor: SYSTEM

isNoise
false
direction
INBOUND_EXTERNAL
isDeleted
false
CATEGORY SYNC QUEUED15 Jun 2026, 20:58

Actor: SYSTEM | none -> NEW

dedupeKey
category-sync:d875aeae-7cdc-4d7c-a72f-999ea1df3961:NEW:2026-06-15T15:02:39.000Z|2026-06-15T14:57:00.000Z|none
targetStatus
NEW
targetCategoryName
[Plumbing Network] New
THREAD CREATED15 Jun 2026, 20:58

Actor: SYSTEM | none -> NEW

subject
RE: WELCOME TO THE NETWORK, YOUR NOW LIVE -- LEADS2TRADE
conversationId
AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQAM-H2wF7Qkj3jtFc4pZgQuc=
sourceGraphMessageId
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmXdAAA=
MESSAGE CAPTURED15 Jun 2026, 20:58

Actor: SYSTEM

isNoise
false
direction
OUTBOUND_EXTERNAL
isDeleted
false
REPLY DETECTED15 Jun 2026, 15:57

Actor: SYSTEM | none -> REPLIED

replyMessageId
AAkALgAAAAAAHYQDEapmEc2byACqAC-EWg0A1XnTiO15kUe0HJPbRg7NNQAA1QMQtwAA
REPLY DETECTED15 Jun 2026, 15:57

Actor: SYSTEM | none -> REPLIED

replyMessageId
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEJAADVedOI7XmRR7Qck9tGDs01AADVAu6YAAA=

Messages

Captured thread history

Re: WELCOME TO THE NETWORK, YOUR NOW LIVE -- LEADS2TRADE

contact@plumbing-network.co.uk | 15 Jun 2026, 15:57

OUTBOUND EXTERNAL

Hi Kai Yes that’s all okay thanks. Kind Regards Gavin Dacres Tel: 0114 3784575 Email: contact@plumbing-network.co.uk On 15 Jun 2026, at 15:15, Kai Grainger <kaig@leads2trade.co.uk> wrote:  Hello Gavin, Welcome to

To: kaig@leads2trade.co.ukCategories: [Plumbing Network] Overdue
Re: WELCOME TO THE NETWORK, YOUR NOW LIVE -- LEADS2TRADE

contact@plumbing-network.co.uk | 15 Jun 2026, 15:57

OUTBOUND EXTERNAL

Hi Kai Yes that’s all okay thanks. Kind Regards Gavin Dacres Tel: 0114 3784575 Email: contact@plumbing-network.co.uk On 15 Jun 2026, at 15:15, Kai Grainger <kaig@leads2trade.co.uk> wrote:  Hello Gavin, Welcome to

To: kaig@leads2trade.co.ukCategories: [Plumbing Network] New
WELCOME TO THE NETWORK, YOUR NOW LIVE -- LEADS2TRADE

kaig@leads2trade.co.uk | 15 Jun 2026, 15:15

INBOUND EXTERNAL

Hello Gavin, Welcome to the network. We’re pleased to have your partnering with us to deliver boiler installation leads. Our aim is to provide a consistent flow of high-quality, pre qualified/appointed leads to help you grow your installation pipeline

To: contact@plumbing-network.co.ukCategories: [Plumbing Network] Overdue
RE: WELCOME TO THE NETWORK, YOUR NOW LIVE -- LEADS2TRADE

kaig@leads2trade.co.uk | 15 Jun 2026, 16:02

INBOUND EXTERNAL

Hi Gavin , Appreciate the reply – I will set you live now. When you do get a lead through to you with the appointment date/time. If you do call up to re confirm on your side, do let the consumer know that they spoke to Compare Companies in relati

To: contact@plumbing-network.co.ukCategories: [Plumbing Network] Overdue