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Plumbing Network

RE: Non win, no fee bid service

matt@biddinguk.com | conversation AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQACX0zNShQkJEpN-4y9-lLDI=

OVERDUELast activity 17 Jun 2026, 14:284 messages21 events

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Status
OVERDUE
Last activity
17 Jun 2026, 14:28
Messages
4
Events
21

Audit timeline

Workflow events

REMINDER SENT17 Jun 2026, 14:28

Actor: SYSTEM

subject
Action needed: Plumbing Network - Final Manager Escalation - RE: Non win, no fee bid service
jobStage
FINAL_MANAGER_ESCALATION
deliveryId
49c57a4f-e6c8-4942-9da5-e7d514f1b783
recipients
gavin@plumbing-network.co.uk
REMINDER JOB CREATED17 Jun 2026, 14:28

Actor: SYSTEM

jobStage
FINAL_MANAGER_ESCALATION
dedupeKey
notification:d86e843a-6de1-4dd4-bd07-bebf2f179b6c:FINAL_MANAGER_ESCALATION:2026-06-15T13:28:14.000Z
scheduledForUtc
2026-06-17T13:28:14.000Z
CATEGORY SYNC COMPLETED16 Jun 2026, 14:29

Actor: WORKER | none -> OVERDUE

targetStatus
OVERDUE
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flagged
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targetCategoryName
[Plumbing Network] Overdue
masterCategorySetup
ensured
patchedMessageCount
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REMINDER SENT16 Jun 2026, 14:28

Actor: SYSTEM

subject
Action needed: Plumbing Network - Escalation - RE: Non win, no fee bid service
jobStage
ESCALATION_STEP_4
deliveryId
2712ff77-b736-4a4e-9410-b9c6815bab17
recipients
admin@plumbing-network.co.uk
STATUS TRANSITIONED16 Jun 2026, 14:28

Actor: SYSTEM | AWAITING_REPLY -> OVERDUE

reason
A newer inbound email reopened the thread and it has now passed the overdue threshold.
source
REMINDER_SCHEDULER
currentStatus
OVERDUE
previousStatus
AWAITING_REPLY
resolutionSource
SLA_OVERDUE
CATEGORY SYNC QUEUED16 Jun 2026, 14:28

Actor: SYSTEM | none -> OVERDUE

source
REMINDER_SCHEDULER
dedupeKey
category-sync:d86e843a-6de1-4dd4-bd07-bebf2f179b6c:OVERDUE:2026-06-15T13:28:14.000Z|2026-06-15T13:17:55.000Z|none
targetStatus
OVERDUE
targetCategoryName
[Plumbing Network] Overdue
REMINDER JOB CREATED16 Jun 2026, 14:28

Actor: SYSTEM

jobStage
ESCALATION_STEP_4
dedupeKey
notification:d86e843a-6de1-4dd4-bd07-bebf2f179b6c:ESCALATION_STEP_4:2026-06-15T13:28:14.000Z
scheduledForUtc
2026-06-16T13:28:14.000Z
REMINDER SENT16 Jun 2026, 12:28

Actor: SYSTEM

subject
Action needed: Plumbing Network - Reminder 2 - RE: Non win, no fee bid service
jobStage
REMINDER_2
deliveryId
fed3fc47-74d5-46d5-a396-b0548aa2b7d9
recipients
admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk
REMINDER JOB CREATED16 Jun 2026, 12:28

Actor: SYSTEM

jobStage
REMINDER_2
dedupeKey
notification:d86e843a-6de1-4dd4-bd07-bebf2f179b6c:REMINDER_2:2026-06-15T13:28:14.000Z
scheduledForUtc
2026-06-16T11:28:14.000Z
REMINDER SENT16 Jun 2026, 10:28

Actor: SYSTEM

subject
Action needed: Plumbing Network - Reminder 1 - RE: Non win, no fee bid service
jobStage
REMINDER_1
deliveryId
9426213c-856d-447b-b2f8-72f0a28018f8
recipients
admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk
REMINDER JOB CREATED16 Jun 2026, 10:28

Actor: SYSTEM

jobStage
REMINDER_1
dedupeKey
notification:d86e843a-6de1-4dd4-bd07-bebf2f179b6c:REMINDER_1:2026-06-15T13:28:14.000Z
scheduledForUtc
2026-06-16T09:28:14.000Z
MESSAGE CAPTURED15 Jun 2026, 21:00

Actor: SYSTEM

isNoise
false
direction
OUTBOUND_EXTERNAL
isDeleted
false
CATEGORY SYNC COMPLETED15 Jun 2026, 20:59

Actor: WORKER | none -> AWAITING_REPLY

targetStatus
AWAITING_REPLY
appliedFlagStatus
flagged
visibleMessageIds
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmXRAAA=, AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmXPAAA=, AAkALgAAAAAAHYQDEapmEc2byACqAC-EWg0A1XnTiO15kUe0HJPbRg7NNQAA1QMH6AAA
targetCategoryName
[Plumbing Network] Awaiting Reply
masterCategorySetup
ensured
patchedMessageCount
3
THREAD CREATED15 Jun 2026, 20:58

Actor: SYSTEM | none -> NEW

subject
RE: Non win, no fee bid service
conversationId
AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQACX0zNShQkJEpN-4y9-lLDI=
sourceGraphMessageId
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmXRAAA=
MESSAGE CAPTURED15 Jun 2026, 20:58

Actor: SYSTEM

isNoise
false
direction
INBOUND_EXTERNAL
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MESSAGE CAPTURED15 Jun 2026, 20:58

Actor: SYSTEM

isNoise
false
direction
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isDeleted
false
MESSAGE CAPTURED15 Jun 2026, 20:58

Actor: SYSTEM

isNoise
false
direction
OUTBOUND_EXTERNAL
isDeleted
false
STATUS TRANSITIONED15 Jun 2026, 20:58

Actor: SYSTEM | NEW -> AWAITING_REPLY

reason
A newer inbound email reopened the thread and it is awaiting reply again within SLA.
currentStatus
AWAITING_REPLY
previousStatus
NEW
resolutionSource
SLA_AWAITING_REPLY
CATEGORY SYNC QUEUED15 Jun 2026, 20:58

Actor: SYSTEM | none -> AWAITING_REPLY

dedupeKey
category-sync:d86e843a-6de1-4dd4-bd07-bebf2f179b6c:AWAITING_REPLY:2026-06-15T13:28:14.000Z|2026-06-15T13:17:55.000Z|none
targetStatus
AWAITING_REPLY
targetCategoryName
[Plumbing Network] Awaiting Reply
REPLY DETECTED15 Jun 2026, 14:17

Actor: SYSTEM | none -> REPLIED

replyMessageId
AAkALgAAAAAAHYQDEapmEc2byACqAC-EWg0A1XnTiO15kUe0HJPbRg7NNQAA1QMH6AAA
REPLY DETECTED15 Jun 2026, 14:17

Actor: SYSTEM | none -> REPLIED

replyMessageId
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEJAADVedOI7XmRR7Qck9tGDs01AADVAu6XAAA=

Messages

Captured thread history

Re: Non win, no fee bid service

contact@plumbing-network.co.uk | 15 Jun 2026, 14:17

OUTBOUND EXTERNAL

Hi Matt Thanks for the reply, yes I can do Friday morning ? Kind Regards Gavin Dacres Tel: 0114 3784575 Email: contact@plumbing-network.co.uk On 15 Jun 2026, at 13:54, Matthew Mitchell <matt@biddinguk.com> wrote:  Hi

To: matt@biddinguk.comCategories: [Plumbing Network] Overdue
Re: Non win, no fee bid service

contact@plumbing-network.co.uk | 15 Jun 2026, 14:17

OUTBOUND EXTERNAL

Hi Matt Thanks for the reply, yes I can do Friday morning ? Kind Regards Gavin Dacres Tel: 0114 3784575 Email: contact@plumbing-network.co.uk On 15 Jun 2026, at 13:54, Matthew Mitchell <matt@biddinguk.com> wrote:  Hi

To: matt@biddinguk.comCategories: [Plumbing Network] No Response Required
Non win, no fee bid service

matt@biddinguk.com | 15 Jun 2026, 13:54

INBOUND EXTERNAL

Hi Gavin Thanks for your enquiry about our ‘no win, no fee’ service. Is there a good time this week to talk this through with you? Tomorrow afternoon or Friday are good times for me if either of those work for you. Kind regards Matt Matt M

To: contact@plumbing-network.co.ukCategories: [Plumbing Network] Overdue
RE: Non win, no fee bid service

matt@biddinguk.com | 15 Jun 2026, 14:28

INBOUND EXTERNAL

That’s great. I have sent you an invite over. I see you are Sheffield based, we are running a bid training course this Thursday in Nottinghamshire and there is one place left if you wanted to send anyone? Kind regards Matt Matt Mitchell Dire

To: contact@plumbing-network.co.ukCategories: [Plumbing Network] Overdue