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Plumbing Network

See how Timetastic works in just one minute

hello@timetastic.co.uk | conversation AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQAP9Z4ph9jJpJs1kfH9_rZsY=

OVERDUELast activity 18 Jun 2026, 03:381 messages18 events

Operator actions

Adjust this thread without leaving the audit view.

Status
OVERDUE
Last activity
18 Jun 2026, 03:38
Messages
1
Events
18

Audit timeline

Workflow events

REMINDER SENT17 Jun 2026, 16:30

Actor: SYSTEM

subject
Action needed: Plumbing Network - Final Manager Escalation - See how Timetastic works in just one minute
jobStage
FINAL_MANAGER_ESCALATION
deliveryId
803e7116-08df-4e44-ab1c-b87b35e778b2
recipients
gavin@plumbing-network.co.uk
REMINDER JOB CREATED17 Jun 2026, 16:30

Actor: SYSTEM

jobStage
FINAL_MANAGER_ESCALATION
dedupeKey
notification:c2dcaa7a-b547-4132-9555-3e3c123690ae:FINAL_MANAGER_ESCALATION:2026-06-16T07:12:39.000Z
scheduledForUtc
2026-06-17T15:30:00.000Z
CATEGORY SYNC COMPLETED16 Jun 2026, 16:31

Actor: WORKER | none -> OVERDUE

targetStatus
OVERDUE
appliedFlagStatus
flagged
visibleMessageIds
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmX5AAA=
targetCategoryName
[Plumbing Network] Overdue
masterCategorySetup
ensured
patchedMessageCount
1
REMINDER SENT16 Jun 2026, 16:30

Actor: SYSTEM

subject
Action needed: Plumbing Network - Escalation - See how Timetastic works in just one minute
jobStage
ESCALATION_STEP_4
deliveryId
02ed1bd4-e15a-4b30-a2e4-a129843b31d4
recipients
admin@plumbing-network.co.uk
STATUS TRANSITIONED16 Jun 2026, 16:30

Actor: SYSTEM | AWAITING_REPLY -> OVERDUE

reason
The latest inbound email has exceeded the overdue threshold without a qualifying reply.
source
REMINDER_SCHEDULER
currentStatus
OVERDUE
previousStatus
AWAITING_REPLY
resolutionSource
SLA_OVERDUE
CATEGORY SYNC QUEUED16 Jun 2026, 16:30

Actor: SYSTEM | none -> OVERDUE

source
REMINDER_SCHEDULER
dedupeKey
category-sync:c2dcaa7a-b547-4132-9555-3e3c123690ae:OVERDUE:2026-06-16T07:12:39.000Z|none|none
targetStatus
OVERDUE
targetCategoryName
[Plumbing Network] Overdue
REMINDER JOB CREATED16 Jun 2026, 16:30

Actor: SYSTEM

jobStage
ESCALATION_STEP_4
dedupeKey
notification:c2dcaa7a-b547-4132-9555-3e3c123690ae:ESCALATION_STEP_4:2026-06-16T07:12:39.000Z
scheduledForUtc
2026-06-16T15:30:00.000Z
REMINDER SENT16 Jun 2026, 14:30

Actor: SYSTEM

subject
Action needed: Plumbing Network - Reminder 2 - See how Timetastic works in just one minute
jobStage
REMINDER_2
deliveryId
05f865b1-58bb-4a7b-98f7-bb8af09f182f
recipients
admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk
REMINDER JOB CREATED16 Jun 2026, 14:30

Actor: SYSTEM

jobStage
REMINDER_2
dedupeKey
notification:c2dcaa7a-b547-4132-9555-3e3c123690ae:REMINDER_2:2026-06-16T07:12:39.000Z
scheduledForUtc
2026-06-16T13:30:00.000Z
REMINDER SENT16 Jun 2026, 12:30

Actor: SYSTEM

subject
Action needed: Plumbing Network - Reminder 1 - See how Timetastic works in just one minute
jobStage
REMINDER_1
deliveryId
6f8ef740-a4bd-486f-beef-98be4bd22756
recipients
admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk
REMINDER JOB CREATED16 Jun 2026, 12:30

Actor: SYSTEM

jobStage
REMINDER_1
dedupeKey
notification:c2dcaa7a-b547-4132-9555-3e3c123690ae:REMINDER_1:2026-06-16T07:12:39.000Z
scheduledForUtc
2026-06-16T11:30:00.000Z
CATEGORY SYNC COMPLETED16 Jun 2026, 10:31

Actor: WORKER | none -> AWAITING_REPLY

targetStatus
AWAITING_REPLY
appliedFlagStatus
flagged
visibleMessageIds
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmX5AAA=
targetCategoryName
[Plumbing Network] Awaiting Reply
masterCategorySetup
ensured
patchedMessageCount
1
STATUS TRANSITIONED16 Jun 2026, 10:30

Actor: SYSTEM | NEW -> AWAITING_REPLY

reason
The latest inbound email has passed the awaiting-reply threshold without a qualifying reply.
source
REMINDER_SCHEDULER
currentStatus
AWAITING_REPLY
previousStatus
NEW
resolutionSource
SLA_AWAITING_REPLY
CATEGORY SYNC QUEUED16 Jun 2026, 10:30

Actor: SYSTEM | none -> AWAITING_REPLY

source
REMINDER_SCHEDULER
dedupeKey
category-sync:c2dcaa7a-b547-4132-9555-3e3c123690ae:AWAITING_REPLY:2026-06-16T07:12:39.000Z|none|none
targetStatus
AWAITING_REPLY
targetCategoryName
[Plumbing Network] Awaiting Reply
CATEGORY SYNC COMPLETED16 Jun 2026, 08:13

Actor: WORKER | none -> NEW

targetStatus
NEW
appliedFlagStatus
notFlagged
visibleMessageIds
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmX5AAA=
targetCategoryName
[Plumbing Network] New
masterCategorySetup
ensured
patchedMessageCount
1
THREAD CREATED16 Jun 2026, 08:12

Actor: SYSTEM | none -> NEW

subject
See how Timetastic works in just one minute
conversationId
AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQAP9Z4ph9jJpJs1kfH9_rZsY=
sourceGraphMessageId
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmX5AAA=
MESSAGE CAPTURED16 Jun 2026, 08:12

Actor: SYSTEM

isNoise
false
direction
INBOUND_EXTERNAL
isDeleted
false
CATEGORY SYNC QUEUED16 Jun 2026, 08:12

Actor: SYSTEM | none -> NEW

dedupeKey
category-sync:c2dcaa7a-b547-4132-9555-3e3c123690ae:NEW:2026-06-16T07:12:39.000Z|none|none
targetStatus
NEW
targetCategoryName
[Plumbing Network] New

Messages

Captured thread history

See how Timetastic works in just one minute

hello@timetastic.co.uk | 16 Jun 2026, 08:12

INBOUND EXTERNAL

See how Timetastic works in under 60 seconds… 1. Add a user 🙎 They'll get a welcome email too, and a link direct to their Timetastic account. 2. Book a day off 🏖 Ask your colleague to book a day off, any day will do, it's just a quick tes

To: contact@plumbing-network.co.ukCategories: [Plumbing Network] Overdue