Plumbing Network
See how Timetastic works in just one minute
hello@timetastic.co.uk | conversation AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQAP9Z4ph9jJpJs1kfH9_rZsY=
OVERDUE
Operator actions
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OVERDUE
18 Jun 2026, 03:38
1
18
Audit timeline
Workflow events
REMINDER SENT17 Jun 2026, 16:30
- subject
- Action needed: Plumbing Network - Final Manager Escalation - See how Timetastic works in just one minute
- jobStage
- FINAL_MANAGER_ESCALATION
- deliveryId
- 803e7116-08df-4e44-ab1c-b87b35e778b2
- recipients
- gavin@plumbing-network.co.uk
REMINDER JOB CREATED17 Jun 2026, 16:30
- jobStage
- FINAL_MANAGER_ESCALATION
- dedupeKey
- notification:c2dcaa7a-b547-4132-9555-3e3c123690ae:FINAL_MANAGER_ESCALATION:2026-06-16T07:12:39.000Z
- scheduledForUtc
- 2026-06-17T15:30:00.000Z
CATEGORY SYNC COMPLETED16 Jun 2026, 16:31
- targetStatus
- OVERDUE
- appliedFlagStatus
- flagged
- visibleMessageIds
- AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmX5AAA=
- targetCategoryName
- [Plumbing Network] Overdue
- masterCategorySetup
- ensured
- patchedMessageCount
- 1
REMINDER SENT16 Jun 2026, 16:30
- subject
- Action needed: Plumbing Network - Escalation - See how Timetastic works in just one minute
- jobStage
- ESCALATION_STEP_4
- deliveryId
- 02ed1bd4-e15a-4b30-a2e4-a129843b31d4
- recipients
- admin@plumbing-network.co.uk
STATUS TRANSITIONED16 Jun 2026, 16:30
- reason
- The latest inbound email has exceeded the overdue threshold without a qualifying reply.
- source
- REMINDER_SCHEDULER
- currentStatus
- OVERDUE
- previousStatus
- AWAITING_REPLY
- resolutionSource
- SLA_OVERDUE
CATEGORY SYNC QUEUED16 Jun 2026, 16:30
- source
- REMINDER_SCHEDULER
- dedupeKey
- category-sync:c2dcaa7a-b547-4132-9555-3e3c123690ae:OVERDUE:2026-06-16T07:12:39.000Z|none|none
- targetStatus
- OVERDUE
- targetCategoryName
- [Plumbing Network] Overdue
REMINDER JOB CREATED16 Jun 2026, 16:30
- jobStage
- ESCALATION_STEP_4
- dedupeKey
- notification:c2dcaa7a-b547-4132-9555-3e3c123690ae:ESCALATION_STEP_4:2026-06-16T07:12:39.000Z
- scheduledForUtc
- 2026-06-16T15:30:00.000Z
REMINDER SENT16 Jun 2026, 14:30
- subject
- Action needed: Plumbing Network - Reminder 2 - See how Timetastic works in just one minute
- jobStage
- REMINDER_2
- deliveryId
- 05f865b1-58bb-4a7b-98f7-bb8af09f182f
- recipients
- admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk
REMINDER JOB CREATED16 Jun 2026, 14:30
- jobStage
- REMINDER_2
- dedupeKey
- notification:c2dcaa7a-b547-4132-9555-3e3c123690ae:REMINDER_2:2026-06-16T07:12:39.000Z
- scheduledForUtc
- 2026-06-16T13:30:00.000Z
REMINDER SENT16 Jun 2026, 12:30
- subject
- Action needed: Plumbing Network - Reminder 1 - See how Timetastic works in just one minute
- jobStage
- REMINDER_1
- deliveryId
- 6f8ef740-a4bd-486f-beef-98be4bd22756
- recipients
- admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk
REMINDER JOB CREATED16 Jun 2026, 12:30
- jobStage
- REMINDER_1
- dedupeKey
- notification:c2dcaa7a-b547-4132-9555-3e3c123690ae:REMINDER_1:2026-06-16T07:12:39.000Z
- scheduledForUtc
- 2026-06-16T11:30:00.000Z
CATEGORY SYNC COMPLETED16 Jun 2026, 10:31
- targetStatus
- AWAITING_REPLY
- appliedFlagStatus
- flagged
- visibleMessageIds
- AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmX5AAA=
- targetCategoryName
- [Plumbing Network] Awaiting Reply
- masterCategorySetup
- ensured
- patchedMessageCount
- 1
STATUS TRANSITIONED16 Jun 2026, 10:30
- reason
- The latest inbound email has passed the awaiting-reply threshold without a qualifying reply.
- source
- REMINDER_SCHEDULER
- currentStatus
- AWAITING_REPLY
- previousStatus
- NEW
- resolutionSource
- SLA_AWAITING_REPLY
CATEGORY SYNC QUEUED16 Jun 2026, 10:30
- source
- REMINDER_SCHEDULER
- dedupeKey
- category-sync:c2dcaa7a-b547-4132-9555-3e3c123690ae:AWAITING_REPLY:2026-06-16T07:12:39.000Z|none|none
- targetStatus
- AWAITING_REPLY
- targetCategoryName
- [Plumbing Network] Awaiting Reply
CATEGORY SYNC COMPLETED16 Jun 2026, 08:13
- targetStatus
- NEW
- appliedFlagStatus
- notFlagged
- visibleMessageIds
- AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmX5AAA=
- targetCategoryName
- [Plumbing Network] New
- masterCategorySetup
- ensured
- patchedMessageCount
- 1
THREAD CREATED16 Jun 2026, 08:12
- subject
- See how Timetastic works in just one minute
- conversationId
- AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQAP9Z4ph9jJpJs1kfH9_rZsY=
- sourceGraphMessageId
- AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmX5AAA=
MESSAGE CAPTURED16 Jun 2026, 08:12
- isNoise
- false
- direction
- INBOUND_EXTERNAL
- isDeleted
- false
CATEGORY SYNC QUEUED16 Jun 2026, 08:12
- dedupeKey
- category-sync:c2dcaa7a-b547-4132-9555-3e3c123690ae:NEW:2026-06-16T07:12:39.000Z|none|none
- targetStatus
- NEW
- targetCategoryName
- [Plumbing Network] New
Messages