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Peakline Property

Appointment confirmation

invoice@zenithcrestmaintenance.com | conversation AAQkAGY3NjA5MGNmLWM4ZDItNDU4NS05YTFlLTc3YjlkOTc0N2IyYgAQAG63QWv2tEFPiMf5KB78DKQ=

NO RESPONSE REQUIREDLast activity 18 Jun 2026, 08:501 messages15 events

Operator actions

Adjust this thread without leaving the audit view.

Status
NO RESPONSE REQUIRED
Last activity
18 Jun 2026, 08:50
Messages
1
Events
15

Audit timeline

Workflow events

REMINDER JOB CREATED19 Jun 2026, 14:14

Actor: SYSTEM

jobStage
FINAL_MANAGER_ESCALATION
dedupeKey
notification:bf98d34c-705c-4ed3-b449-965811020222:FINAL_MANAGER_ESCALATION:2026-06-17T13:14:21.000Z
scheduledForUtc
2026-06-19T13:14:21.000Z
REMINDER JOB CREATED18 Jun 2026, 14:14

Actor: SYSTEM

jobStage
ESCALATION_STEP_4
dedupeKey
notification:bf98d34c-705c-4ed3-b449-965811020222:ESCALATION_STEP_4:2026-06-17T13:14:21.000Z
scheduledForUtc
2026-06-18T13:14:21.000Z
REMINDER JOB CREATED18 Jun 2026, 12:14

Actor: SYSTEM

jobStage
REMINDER_2
dedupeKey
notification:bf98d34c-705c-4ed3-b449-965811020222:REMINDER_2:2026-06-17T13:14:21.000Z
scheduledForUtc
2026-06-18T11:14:21.000Z
REMINDER JOB CREATED18 Jun 2026, 10:14

Actor: SYSTEM

jobStage
REMINDER_1
dedupeKey
notification:bf98d34c-705c-4ed3-b449-965811020222:REMINDER_1:2026-06-17T13:14:21.000Z
scheduledForUtc
2026-06-18T09:14:21.000Z
CATEGORY SYNC COMPLETED18 Jun 2026, 08:49

Actor: WORKER | none -> NO_RESPONSE_REQUIRED

targetStatus
NO_RESPONSE_REQUIRED
appliedFlagStatus
notFlagged
visibleMessageIds
AAMkAGY3NjA5MGNmLWM4ZDItNDU4NS05YTFlLTc3YjlkOTc0N2IyYgBGAAAAAABl6PSRUfg1Q4lB1nD6YDFsBwDEYwQUEZwbR7MzB_WhmpxdAAAAAAEMAADEYwQUEZwbR7MzB_WhmpxdAABewsDwAAA=
targetCategoryName
[Peakline] No Response Required
masterCategorySetup
ensured
patchedMessageCount
1
STATUS TRANSITIONED18 Jun 2026, 08:48

Actor: SYSTEM | AWAITING_REPLY -> NO_RESPONSE_REQUIRED

reason
A manual no-response-required override resolved the latest inbound email.
currentStatus
NO_RESPONSE_REQUIRED
previousStatus
AWAITING_REPLY
resolutionSource
NO_RESPONSE_REQUIRED
CATEGORY SYNC QUEUED18 Jun 2026, 08:48

Actor: SYSTEM | none -> NO_RESPONSE_REQUIRED

dedupeKey
category-sync:bf98d34c-705c-4ed3-b449-965811020222:NO_RESPONSE_REQUIRED:2026-06-17T13:14:21.000Z|none|2026-06-18T07:48:10.000Z
targetStatus
NO_RESPONSE_REQUIRED
targetCategoryName
[Peakline] No Response Required
MANUAL OVERRIDE APPLIED18 Jun 2026, 08:48

Actor: SYSTEM | AWAITING_REPLY -> NO_RESPONSE_REQUIRED

source
OUTLOOK_CATEGORY
actionCategoryName
[Peakline] Action - No Response Required
sourceGraphMessageId
AAMkAGY3NjA5MGNmLWM4ZDItNDU4NS05YTFlLTc3YjlkOTc0N2IyYgBGAAAAAABl6PSRUfg1Q4lB1nD6YDFsBwDEYwQUEZwbR7MzB_WhmpxdAAAAAAEMAADEYwQUEZwbR7MzB_WhmpxdAABewsDwAAA=
CATEGORY SYNC COMPLETED17 Jun 2026, 16:15

Actor: WORKER | none -> AWAITING_REPLY

targetStatus
AWAITING_REPLY
appliedFlagStatus
flagged
visibleMessageIds
AAMkAGY3NjA5MGNmLWM4ZDItNDU4NS05YTFlLTc3YjlkOTc0N2IyYgBGAAAAAABl6PSRUfg1Q4lB1nD6YDFsBwDEYwQUEZwbR7MzB_WhmpxdAAAAAAEMAADEYwQUEZwbR7MzB_WhmpxdAABewsDwAAA=
targetCategoryName
[Peakline] Awaiting Reply
masterCategorySetup
ensured
patchedMessageCount
1
STATUS TRANSITIONED17 Jun 2026, 16:14

Actor: SYSTEM | NEW -> AWAITING_REPLY

reason
The latest inbound email has passed the awaiting-reply threshold without a qualifying reply.
source
REMINDER_SCHEDULER
currentStatus
AWAITING_REPLY
previousStatus
NEW
resolutionSource
SLA_AWAITING_REPLY
CATEGORY SYNC QUEUED17 Jun 2026, 16:14

Actor: SYSTEM | none -> AWAITING_REPLY

source
REMINDER_SCHEDULER
dedupeKey
category-sync:bf98d34c-705c-4ed3-b449-965811020222:AWAITING_REPLY:2026-06-17T13:14:21.000Z|none|none
targetStatus
AWAITING_REPLY
targetCategoryName
[Peakline] Awaiting Reply
CATEGORY SYNC COMPLETED17 Jun 2026, 14:15

Actor: WORKER | none -> NEW

targetStatus
NEW
appliedFlagStatus
notFlagged
visibleMessageIds
AAMkAGY3NjA5MGNmLWM4ZDItNDU4NS05YTFlLTc3YjlkOTc0N2IyYgBGAAAAAABl6PSRUfg1Q4lB1nD6YDFsBwDEYwQUEZwbR7MzB_WhmpxdAAAAAAEMAADEYwQUEZwbR7MzB_WhmpxdAABewsDwAAA=
targetCategoryName
[Peakline] New
masterCategorySetup
ensured
patchedMessageCount
1
CATEGORY SYNC QUEUED17 Jun 2026, 14:14

Actor: SYSTEM | none -> NEW

dedupeKey
category-sync:bf98d34c-705c-4ed3-b449-965811020222:NEW:2026-06-17T13:14:21.000Z|none|none
targetStatus
NEW
targetCategoryName
[Peakline] New
MESSAGE CAPTURED17 Jun 2026, 14:14

Actor: SYSTEM

isNoise
false
direction
INBOUND_EXTERNAL
isDeleted
false
THREAD CREATED17 Jun 2026, 14:14

Actor: SYSTEM | none -> NEW

subject
Appointment confirmation
conversationId
AAQkAGY3NjA5MGNmLWM4ZDItNDU4NS05YTFlLTc3YjlkOTc0N2IyYgAQAG63QWv2tEFPiMf5KB78DKQ=
sourceGraphMessageId
AAMkAGY3NjA5MGNmLWM4ZDItNDU4NS05YTFlLTc3YjlkOTc0N2IyYgBGAAAAAABl6PSRUfg1Q4lB1nD6YDFsBwDEYwQUEZwbR7MzB_WhmpxdAAAAAAEMAADEYwQUEZwbR7MzB_WhmpxdAABewsDwAAA=

Messages

Captured thread history

Appointment confirmation

invoice@zenithcrestmaintenance.com | 17 Jun 2026, 14:14

INBOUND EXTERNAL

Good afternoon. I am writing to you regarding a job at 24 Robinson Road, Sheffield S2 5QW. Please could you attend the property to provide a quote for the following works: - Repairing or replacing the broken bricks that have fallen off the front o

To: info@peaklineproperty.co.ukCategories: [Peakline] No Response Required