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Plumbing Network

Test Lead Alert

webmaster@newsaleslead.co.uk | conversation AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQABzzVDWuCIZMi8qXr07LRsE=

OVERDUELast activity 17 Jun 2026, 15:051 messages18 events

Operator actions

Adjust this thread without leaving the audit view.

Status
OVERDUE
Last activity
17 Jun 2026, 15:05
Messages
1
Events
18

Audit timeline

Workflow events

REMINDER SENT17 Jun 2026, 15:05

Actor: SYSTEM

subject
Action needed: Plumbing Network - Final Manager Escalation - Test Lead Alert
jobStage
FINAL_MANAGER_ESCALATION
deliveryId
5ef6a71b-c5c2-47a6-b536-09a62990859c
recipients
gavin@plumbing-network.co.uk
REMINDER JOB CREATED17 Jun 2026, 15:05

Actor: SYSTEM

jobStage
FINAL_MANAGER_ESCALATION
dedupeKey
notification:acbc950e-6db9-4177-ad88-463ec9d24086:FINAL_MANAGER_ESCALATION:2026-06-15T14:05:25.000Z
scheduledForUtc
2026-06-17T14:05:25.000Z
CATEGORY SYNC COMPLETED16 Jun 2026, 15:06

Actor: WORKER | none -> OVERDUE

targetStatus
OVERDUE
appliedFlagStatus
flagged
visibleMessageIds
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmXWAAA=
targetCategoryName
[Plumbing Network] Overdue
masterCategorySetup
ensured
patchedMessageCount
1
REMINDER SENT16 Jun 2026, 15:05

Actor: SYSTEM

subject
Action needed: Plumbing Network - Escalation - Test Lead Alert
jobStage
ESCALATION_STEP_4
deliveryId
0a77c6e3-cba7-4f89-b073-d0bbdcadbca1
recipients
admin@plumbing-network.co.uk
STATUS TRANSITIONED16 Jun 2026, 15:05

Actor: SYSTEM | AWAITING_REPLY -> OVERDUE

reason
The latest inbound email has exceeded the overdue threshold without a qualifying reply.
source
REMINDER_SCHEDULER
currentStatus
OVERDUE
previousStatus
AWAITING_REPLY
resolutionSource
SLA_OVERDUE
CATEGORY SYNC QUEUED16 Jun 2026, 15:05

Actor: SYSTEM | none -> OVERDUE

source
REMINDER_SCHEDULER
dedupeKey
category-sync:acbc950e-6db9-4177-ad88-463ec9d24086:OVERDUE:2026-06-15T14:05:25.000Z|none|none
targetStatus
OVERDUE
targetCategoryName
[Plumbing Network] Overdue
REMINDER JOB CREATED16 Jun 2026, 15:05

Actor: SYSTEM

jobStage
ESCALATION_STEP_4
dedupeKey
notification:acbc950e-6db9-4177-ad88-463ec9d24086:ESCALATION_STEP_4:2026-06-15T14:05:25.000Z
scheduledForUtc
2026-06-16T14:05:25.000Z
REMINDER SENT16 Jun 2026, 13:05

Actor: SYSTEM

subject
Action needed: Plumbing Network - Reminder 2 - Test Lead Alert
jobStage
REMINDER_2
deliveryId
bd68e9b2-cd71-41e0-95c1-821494297e2f
recipients
admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk
REMINDER JOB CREATED16 Jun 2026, 13:05

Actor: SYSTEM

jobStage
REMINDER_2
dedupeKey
notification:acbc950e-6db9-4177-ad88-463ec9d24086:REMINDER_2:2026-06-15T14:05:25.000Z
scheduledForUtc
2026-06-16T12:05:25.000Z
REMINDER SENT16 Jun 2026, 11:05

Actor: SYSTEM

subject
Action needed: Plumbing Network - Reminder 1 - Test Lead Alert
jobStage
REMINDER_1
deliveryId
538c8e04-5def-4d81-a9a5-16ea85392470
recipients
admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk
REMINDER JOB CREATED16 Jun 2026, 11:05

Actor: SYSTEM

jobStage
REMINDER_1
dedupeKey
notification:acbc950e-6db9-4177-ad88-463ec9d24086:REMINDER_1:2026-06-15T14:05:25.000Z
scheduledForUtc
2026-06-16T10:05:25.000Z
CATEGORY SYNC COMPLETED16 Jun 2026, 09:06

Actor: WORKER | none -> AWAITING_REPLY

targetStatus
AWAITING_REPLY
appliedFlagStatus
flagged
visibleMessageIds
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmXWAAA=
targetCategoryName
[Plumbing Network] Awaiting Reply
masterCategorySetup
ensured
patchedMessageCount
1
STATUS TRANSITIONED16 Jun 2026, 09:05

Actor: SYSTEM | NEW -> AWAITING_REPLY

reason
The latest inbound email has passed the awaiting-reply threshold without a qualifying reply.
source
REMINDER_SCHEDULER
currentStatus
AWAITING_REPLY
previousStatus
NEW
resolutionSource
SLA_AWAITING_REPLY
CATEGORY SYNC QUEUED16 Jun 2026, 09:05

Actor: SYSTEM | none -> AWAITING_REPLY

source
REMINDER_SCHEDULER
dedupeKey
category-sync:acbc950e-6db9-4177-ad88-463ec9d24086:AWAITING_REPLY:2026-06-15T14:05:25.000Z|none|none
targetStatus
AWAITING_REPLY
targetCategoryName
[Plumbing Network] Awaiting Reply
CATEGORY SYNC COMPLETED15 Jun 2026, 20:59

Actor: WORKER | none -> NEW

targetStatus
NEW
appliedFlagStatus
notFlagged
visibleMessageIds
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmXWAAA=
targetCategoryName
[Plumbing Network] New
masterCategorySetup
ensured
patchedMessageCount
1
THREAD CREATED15 Jun 2026, 20:58

Actor: SYSTEM | none -> NEW

subject
Test Lead Alert
conversationId
AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQABzzVDWuCIZMi8qXr07LRsE=
sourceGraphMessageId
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmXWAAA=
MESSAGE CAPTURED15 Jun 2026, 20:58

Actor: SYSTEM

isNoise
false
direction
INBOUND_EXTERNAL
isDeleted
false
CATEGORY SYNC QUEUED15 Jun 2026, 20:58

Actor: SYSTEM | none -> NEW

dedupeKey
category-sync:acbc950e-6db9-4177-ad88-463ec9d24086:NEW:2026-06-15T14:05:25.000Z|none|none
targetStatus
NEW
targetCategoryName
[Plumbing Network] New

Messages

Captured thread history

Test Lead Alert

webmaster@newsaleslead.co.uk | 15 Jun 2026, 15:05

INBOUND EXTERNAL

New Lead Alert 15/06/2026 15:05:20 Hi Gavin Dacres, You have a new lead from your Leads2Trade Account Ref: 0000 Customer Details Name: Test Customer Address: Test Address City: Test City Region: Test Region Postcode: Test P

To: contact@plumbing-network.co.ukCategories: [Plumbing Network] Overdue