Plumbing Network

Bid support

matt@biddinguk.com | conversation AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQANMgMAjRVk8Xgz-sMSjWAjc=

OVERDUELast activity 19 Jun 2026, 10:061 messages16 events

Operator actions

Adjust this thread without leaving the audit view.

Status

OVERDUE

Last activity

19 Jun 2026, 10:06

Messages

Events

Audit timeline

Workflow events

REMINDER SENT17 Jun 2026, 14:26

Actor: SYSTEM

subject: Action needed: Plumbing Network - Final Manager Escalation - Bid support
jobStage: FINAL_MANAGER_ESCALATION
deliveryId: be8b997c-a053-4e47-bcf0-1cd6da006e1b
recipients: gavin@plumbing-network.co.uk

REMINDER JOB CREATED17 Jun 2026, 14:25

Actor: SYSTEM

jobStage: FINAL_MANAGER_ESCALATION
dedupeKey: notification:ac03c9c9-31b2-497b-804a-4ee6621ed77c:FINAL_MANAGER_ESCALATION:2026-06-15T13:25:59.000Z
scheduledForUtc: 2026-06-17T13:25:59.000Z

CATEGORY SYNC COMPLETED16 Jun 2026, 14:27

Actor: WORKER | none -> OVERDUE

targetStatus: OVERDUE
appliedFlagStatus: flagged
visibleMessageIds: AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmXQAAA=
targetCategoryName: [Plumbing Network] Overdue
masterCategorySetup: ensured
patchedMessageCount: 1

REMINDER SENT16 Jun 2026, 14:26

Actor: SYSTEM

subject: Action needed: Plumbing Network - Escalation - Bid support
jobStage: ESCALATION_STEP_4
deliveryId: c77da834-9820-4256-b765-7d58f9ccf2a9
recipients: admin@plumbing-network.co.uk

STATUS TRANSITIONED16 Jun 2026, 14:26

Actor: SYSTEM | AWAITING_REPLY -> OVERDUE

reason: The latest inbound email has exceeded the overdue threshold without a qualifying reply.
source: REMINDER_SCHEDULER
currentStatus: OVERDUE
previousStatus: AWAITING_REPLY
resolutionSource: SLA_OVERDUE

CATEGORY SYNC QUEUED16 Jun 2026, 14:26

Actor: SYSTEM | none -> OVERDUE

source: REMINDER_SCHEDULER
dedupeKey: category-sync:ac03c9c9-31b2-497b-804a-4ee6621ed77c:OVERDUE:2026-06-15T13:25:59.000Z|none|none
targetStatus: OVERDUE
targetCategoryName: [Plumbing Network] Overdue

REMINDER JOB CREATED16 Jun 2026, 14:25

Actor: SYSTEM

jobStage: ESCALATION_STEP_4
dedupeKey: notification:ac03c9c9-31b2-497b-804a-4ee6621ed77c:ESCALATION_STEP_4:2026-06-15T13:25:59.000Z
scheduledForUtc: 2026-06-16T13:25:59.000Z

REMINDER SENT16 Jun 2026, 12:26

Actor: SYSTEM

subject: Action needed: Plumbing Network - Reminder 2 - Bid support
jobStage: REMINDER_2
deliveryId: 8b794c04-0a97-4c47-b858-18d426e61484
recipients: admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk

REMINDER JOB CREATED16 Jun 2026, 12:25

Actor: SYSTEM

jobStage: REMINDER_2
dedupeKey: notification:ac03c9c9-31b2-497b-804a-4ee6621ed77c:REMINDER_2:2026-06-15T13:25:59.000Z
scheduledForUtc: 2026-06-16T11:25:59.000Z

REMINDER SENT16 Jun 2026, 10:26

Actor: SYSTEM

subject: Action needed: Plumbing Network - Reminder 1 - Bid support
jobStage: REMINDER_1
deliveryId: d8561903-fe90-4504-85df-9f3abe244cb9
recipients: admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk

REMINDER JOB CREATED16 Jun 2026, 10:25

Actor: SYSTEM

jobStage: REMINDER_1
dedupeKey: notification:ac03c9c9-31b2-497b-804a-4ee6621ed77c:REMINDER_1:2026-06-15T13:25:59.000Z
scheduledForUtc: 2026-06-16T09:25:59.000Z

CATEGORY SYNC COMPLETED15 Jun 2026, 20:59

Actor: WORKER | none -> AWAITING_REPLY

targetStatus: AWAITING_REPLY
appliedFlagStatus: flagged
visibleMessageIds: AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmXQAAA=
targetCategoryName: [Plumbing Network] Awaiting Reply
masterCategorySetup: ensured
patchedMessageCount: 1

THREAD CREATED15 Jun 2026, 20:58

Actor: SYSTEM | none -> NEW

subject: Bid support
conversationId: AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQANMgMAjRVk8Xgz-sMSjWAjc=
sourceGraphMessageId: AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmXQAAA=

MESSAGE CAPTURED15 Jun 2026, 20:58

Actor: SYSTEM

isNoise: false
direction: INBOUND_EXTERNAL
isDeleted: false

STATUS TRANSITIONED15 Jun 2026, 20:58

Actor: SYSTEM | NEW -> AWAITING_REPLY

reason: The latest inbound email has passed the awaiting-reply threshold without a qualifying reply.
currentStatus: AWAITING_REPLY
previousStatus: NEW
resolutionSource: SLA_AWAITING_REPLY

CATEGORY SYNC QUEUED15 Jun 2026, 20:58

Actor: SYSTEM | none -> AWAITING_REPLY

dedupeKey: category-sync:ac03c9c9-31b2-497b-804a-4ee6621ed77c:AWAITING_REPLY:2026-06-15T13:25:59.000Z|none|none
targetStatus: AWAITING_REPLY
targetCategoryName: [Plumbing Network] Awaiting Reply

Messages

Captured thread history

Bid support

matt@biddinguk.com | 15 Jun 2026, 14:25

INBOUND EXTERNAL

________________________________________________________________________________ Microsoft Teams meeting Join: https://teams.microsoft.com/meet/39437183556694?p=j9pb8WXDowyAfNsJMY Meeting ID: 394 371 835 566 94 Passcode: 4pd9vK68 __________________

To: contact@plumbing-network.co.ukCategories: [Plumbing Network] Overdue

Notification deliveries

Sent reminder history

Action needed: Plumbing Network - Final Manager Escalation - Bid supportSENT

gavin@plumbing-network.co.uk

17 Jun 2026, 14:26

Action needed: Plumbing Network - Escalation - Bid supportSENT

admin@plumbing-network.co.uk

16 Jun 2026, 14:26

Action needed: Plumbing Network - Reminder 2 - Bid supportSENT

admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk

16 Jun 2026, 12:26

Action needed: Plumbing Network - Reminder 1 - Bid supportSENT

admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk

16 Jun 2026, 10:26