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Peakline Property

Re: Quotation QT00007 from Peakline Property Maintenance Ltd

messages@tradifyhq.com | conversation AAQkAGY3NjA5MGNmLWM4ZDItNDU4NS05YTFlLTc3YjlkOTc0N2IyYgAQAN2BIgKOxr1PiAFAg6n5Nbo=

NO RESPONSE REQUIREDLast activity 19 Jun 2026, 11:444 messages44 events

Operator actions

Adjust this thread without leaving the audit view.

Status
NO RESPONSE REQUIRED
Last activity
19 Jun 2026, 11:44
Messages
4
Events
44

Audit timeline

Workflow events

REMINDER JOB CREATED23 Jun 2026, 11:37

Actor: SYSTEM

jobStage
FINAL_MANAGER_ESCALATION
dedupeKey
notification:9e64e111-2538-49fb-9da7-b81a9fdbd2a9:FINAL_MANAGER_ESCALATION:2026-06-19T10:37:35.000Z
scheduledForUtc
2026-06-23T10:37:35.000Z
REMINDER JOB CREATED22 Jun 2026, 13:57

Actor: SYSTEM

jobStage
FINAL_MANAGER_ESCALATION
dedupeKey
notification:9e64e111-2538-49fb-9da7-b81a9fdbd2a9:FINAL_MANAGER_ESCALATION:2026-06-18T12:57:15.000Z
scheduledForUtc
2026-06-22T12:57:15.000Z
REMINDER JOB CREATED22 Jun 2026, 11:37

Actor: SYSTEM

jobStage
ESCALATION_STEP_4
dedupeKey
notification:9e64e111-2538-49fb-9da7-b81a9fdbd2a9:ESCALATION_STEP_4:2026-06-19T10:37:35.000Z
scheduledForUtc
2026-06-22T10:37:35.000Z
REMINDER JOB CREATED22 Jun 2026, 09:37

Actor: SYSTEM

jobStage
REMINDER_2
dedupeKey
notification:9e64e111-2538-49fb-9da7-b81a9fdbd2a9:REMINDER_2:2026-06-19T10:37:35.000Z
scheduledForUtc
2026-06-22T08:37:35.000Z
REMINDER JOB CREATED19 Jun 2026, 15:37

Actor: SYSTEM

jobStage
REMINDER_1
dedupeKey
notification:9e64e111-2538-49fb-9da7-b81a9fdbd2a9:REMINDER_1:2026-06-19T10:37:35.000Z
scheduledForUtc
2026-06-19T14:37:35.000Z
REMINDER JOB CREATED19 Jun 2026, 13:57

Actor: SYSTEM

jobStage
ESCALATION_STEP_4
dedupeKey
notification:9e64e111-2538-49fb-9da7-b81a9fdbd2a9:ESCALATION_STEP_4:2026-06-18T12:57:15.000Z
scheduledForUtc
2026-06-19T12:57:15.000Z
REMINDER JOB CREATED19 Jun 2026, 13:08

Actor: SYSTEM

jobStage
FINAL_MANAGER_ESCALATION
dedupeKey
notification:9e64e111-2538-49fb-9da7-b81a9fdbd2a9:FINAL_MANAGER_ESCALATION:2026-06-17T12:08:08.000Z
scheduledForUtc
2026-06-19T12:08:08.000Z
REMINDER JOB CREATED19 Jun 2026, 11:57

Actor: SYSTEM

jobStage
REMINDER_2
dedupeKey
notification:9e64e111-2538-49fb-9da7-b81a9fdbd2a9:REMINDER_2:2026-06-18T12:57:15.000Z
scheduledForUtc
2026-06-19T10:57:15.000Z
CATEGORY SYNC COMPLETED19 Jun 2026, 11:43

Actor: WORKER | none -> NO_RESPONSE_REQUIRED

targetStatus
NO_RESPONSE_REQUIRED
appliedFlagStatus
notFlagged
visibleMessageIds
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targetCategoryName
[Peakline] No Response Required
masterCategorySetup
ensured
patchedMessageCount
4
STATUS TRANSITIONED19 Jun 2026, 11:42

Actor: SYSTEM | NEW -> NO_RESPONSE_REQUIRED

reason
A manual no-response-required override resolved the latest inbound email.
currentStatus
NO_RESPONSE_REQUIRED
previousStatus
NEW
resolutionSource
NO_RESPONSE_REQUIRED
CATEGORY SYNC QUEUED19 Jun 2026, 11:42

Actor: SYSTEM | none -> NO_RESPONSE_REQUIRED

dedupeKey
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targetStatus
NO_RESPONSE_REQUIRED
targetCategoryName
[Peakline] No Response Required
MANUAL OVERRIDE APPLIED19 Jun 2026, 11:42

Actor: SYSTEM | NEW -> NO_RESPONSE_REQUIRED

source
OUTLOOK_CATEGORY
actionCategoryName
[Peakline] Action - No Response Required
sourceGraphMessageId
AAMkAGY3NjA5MGNmLWM4ZDItNDU4NS05YTFlLTc3YjlkOTc0N2IyYgBGAAAAAABl6PSRUfg1Q4lB1nD6YDFsBwDEYwQUEZwbR7MzB_WhmpxdAAAAAAEMAADEYwQUEZwbR7MzB_WhmpxdAABewsDsAAA=
CATEGORY SYNC COMPLETED19 Jun 2026, 11:38

Actor: WORKER | none -> NEW

targetStatus
NEW
appliedFlagStatus
notFlagged
visibleMessageIds
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targetCategoryName
[Peakline] New
masterCategorySetup
ensured
patchedMessageCount
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MESSAGE CAPTURED19 Jun 2026, 11:37

Actor: SYSTEM

isNoise
false
direction
INBOUND_EXTERNAL
isDeleted
false
STATUS TRANSITIONED19 Jun 2026, 11:37

Actor: SYSTEM | REPLIED -> NEW

reason
A newer inbound email reopened the thread and it is still within the initial SLA window.
currentStatus
NEW
previousStatus
REPLIED
resolutionSource
SLA_NEW
CATEGORY SYNC QUEUED19 Jun 2026, 11:37

Actor: SYSTEM | none -> NEW

dedupeKey
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targetStatus
NEW
targetCategoryName
[Peakline] New
CATEGORY SYNC COMPLETED19 Jun 2026, 11:32

Actor: WORKER | none -> REPLIED

targetStatus
REPLIED
appliedFlagStatus
notFlagged
visibleMessageIds
AAMkAGY3NjA5MGNmLWM4ZDItNDU4NS05YTFlLTc3YjlkOTc0N2IyYgBGAAAAAABl6PSRUfg1Q4lB1nD6YDFsBwDEYwQUEZwbR7MzB_WhmpxdAAAAAAEMAADEYwQUEZwbR7MzB_WhmpxdAABewsDsAAA=, AAMkAGY3NjA5MGNmLWM4ZDItNDU4NS05YTFlLTc3YjlkOTc0N2IyYgBGAAAAAABl6PSRUfg1Q4lB1nD6YDFsBwDEYwQUEZwbR7MzB_WhmpxdAAAAAAEMAADEYwQUEZwbR7MzB_WhmpxdAABhQiNEAAA=, AAMkAGY3NjA5MGNmLWM4ZDItNDU4NS05YTFlLTc3YjlkOTc0N2IyYgBGAAAAAABl6PSRUfg1Q4lB1nD6YDFsBwDEYwQUEZwbR7MzB_WhmpxdAAAAAAEJAADEYwQUEZwbR7MzB_WhmpxdAABhQp50AAA=
targetCategoryName
[Peakline] Replied
masterCategorySetup
ensured
patchedMessageCount
3
MESSAGE CAPTURED19 Jun 2026, 11:31

Actor: SYSTEM

isNoise
false
direction
OUTBOUND_EXTERNAL
isDeleted
false
STATUS TRANSITIONED19 Jun 2026, 11:31

Actor: SYSTEM | NO_RESPONSE_REQUIRED -> REPLIED

reason
A qualifying external reply resolved the latest inbound email.
currentStatus
REPLIED
previousStatus
NO_RESPONSE_REQUIRED
resolutionSource
REPLIED
CATEGORY SYNC QUEUED19 Jun 2026, 11:31

Actor: SYSTEM | none -> REPLIED

dedupeKey
category-sync:9e64e111-2538-49fb-9da7-b81a9fdbd2a9:REPLIED:2026-06-18T12:57:15.000Z|2026-06-19T10:31:19.000Z|2026-06-18T15:29:14.000Z
targetStatus
REPLIED
targetCategoryName
[Peakline] Replied
REPLY DETECTED19 Jun 2026, 11:31

Actor: SYSTEM | none -> REPLIED

replyMessageId
AAMkAGY3NjA5MGNmLWM4ZDItNDU4NS05YTFlLTc3YjlkOTc0N2IyYgBGAAAAAABl6PSRUfg1Q4lB1nD6YDFsBwDEYwQUEZwbR7MzB_WhmpxdAAAAAAEJAADEYwQUEZwbR7MzB_WhmpxdAABhQp50AAA=
REMINDER JOB CREATED19 Jun 2026, 09:57

Actor: SYSTEM

jobStage
REMINDER_1
dedupeKey
notification:9e64e111-2538-49fb-9da7-b81a9fdbd2a9:REMINDER_1:2026-06-18T12:57:15.000Z
scheduledForUtc
2026-06-19T08:57:15.000Z
CATEGORY SYNC COMPLETED18 Jun 2026, 16:30

Actor: WORKER | none -> NO_RESPONSE_REQUIRED

targetStatus
NO_RESPONSE_REQUIRED
appliedFlagStatus
notFlagged
visibleMessageIds
AAMkAGY3NjA5MGNmLWM4ZDItNDU4NS05YTFlLTc3YjlkOTc0N2IyYgBGAAAAAABl6PSRUfg1Q4lB1nD6YDFsBwDEYwQUEZwbR7MzB_WhmpxdAAAAAAEMAADEYwQUEZwbR7MzB_WhmpxdAABewsDsAAA=, AAMkAGY3NjA5MGNmLWM4ZDItNDU4NS05YTFlLTc3YjlkOTc0N2IyYgBGAAAAAABl6PSRUfg1Q4lB1nD6YDFsBwDEYwQUEZwbR7MzB_WhmpxdAAAAAAEMAADEYwQUEZwbR7MzB_WhmpxdAABhQiNEAAA=
targetCategoryName
[Peakline] No Response Required
masterCategorySetup
ensured
patchedMessageCount
2
STATUS TRANSITIONED18 Jun 2026, 16:29

Actor: SYSTEM | AWAITING_REPLY -> NO_RESPONSE_REQUIRED

reason
A manual no-response-required override resolved the latest inbound email.
currentStatus
NO_RESPONSE_REQUIRED
previousStatus
AWAITING_REPLY
resolutionSource
NO_RESPONSE_REQUIRED
CATEGORY SYNC QUEUED18 Jun 2026, 16:29

Actor: SYSTEM | none -> NO_RESPONSE_REQUIRED

dedupeKey
category-sync:9e64e111-2538-49fb-9da7-b81a9fdbd2a9:NO_RESPONSE_REQUIRED:2026-06-18T12:57:15.000Z|none|2026-06-18T15:29:14.000Z
targetStatus
NO_RESPONSE_REQUIRED
targetCategoryName
[Peakline] No Response Required
MANUAL OVERRIDE APPLIED18 Jun 2026, 16:29

Actor: SYSTEM | AWAITING_REPLY -> NO_RESPONSE_REQUIRED

source
OUTLOOK_CATEGORY
actionCategoryName
[Peakline] Action - No Response Required
sourceGraphMessageId
AAMkAGY3NjA5MGNmLWM4ZDItNDU4NS05YTFlLTc3YjlkOTc0N2IyYgBGAAAAAABl6PSRUfg1Q4lB1nD6YDFsBwDEYwQUEZwbR7MzB_WhmpxdAAAAAAEMAADEYwQUEZwbR7MzB_WhmpxdAABewsDsAAA=
CATEGORY SYNC COMPLETED18 Jun 2026, 15:58

Actor: WORKER | none -> AWAITING_REPLY

targetStatus
AWAITING_REPLY
appliedFlagStatus
flagged
visibleMessageIds
AAMkAGY3NjA5MGNmLWM4ZDItNDU4NS05YTFlLTc3YjlkOTc0N2IyYgBGAAAAAABl6PSRUfg1Q4lB1nD6YDFsBwDEYwQUEZwbR7MzB_WhmpxdAAAAAAEMAADEYwQUEZwbR7MzB_WhmpxdAABewsDsAAA=, AAMkAGY3NjA5MGNmLWM4ZDItNDU4NS05YTFlLTc3YjlkOTc0N2IyYgBGAAAAAABl6PSRUfg1Q4lB1nD6YDFsBwDEYwQUEZwbR7MzB_WhmpxdAAAAAAEMAADEYwQUEZwbR7MzB_WhmpxdAABhQiNEAAA=
targetCategoryName
[Peakline] Awaiting Reply
masterCategorySetup
ensured
patchedMessageCount
2
STATUS TRANSITIONED18 Jun 2026, 15:57

Actor: SYSTEM | NEW -> AWAITING_REPLY

reason
A newer inbound email reopened the thread and it is awaiting reply again within SLA.
source
REMINDER_SCHEDULER
currentStatus
AWAITING_REPLY
previousStatus
NEW
resolutionSource
SLA_AWAITING_REPLY
CATEGORY SYNC QUEUED18 Jun 2026, 15:57

Actor: SYSTEM | none -> AWAITING_REPLY

source
REMINDER_SCHEDULER
dedupeKey
category-sync:9e64e111-2538-49fb-9da7-b81a9fdbd2a9:AWAITING_REPLY:2026-06-18T12:57:15.000Z|none|2026-06-17T12:57:26.000Z
targetStatus
AWAITING_REPLY
targetCategoryName
[Peakline] Awaiting Reply
CATEGORY SYNC COMPLETED18 Jun 2026, 13:58

Actor: WORKER | none -> NEW

targetStatus
NEW
appliedFlagStatus
notFlagged
visibleMessageIds
AAMkAGY3NjA5MGNmLWM4ZDItNDU4NS05YTFlLTc3YjlkOTc0N2IyYgBGAAAAAABl6PSRUfg1Q4lB1nD6YDFsBwDEYwQUEZwbR7MzB_WhmpxdAAAAAAEMAADEYwQUEZwbR7MzB_WhmpxdAABewsDsAAA=, AAMkAGY3NjA5MGNmLWM4ZDItNDU4NS05YTFlLTc3YjlkOTc0N2IyYgBGAAAAAABl6PSRUfg1Q4lB1nD6YDFsBwDEYwQUEZwbR7MzB_WhmpxdAAAAAAEMAADEYwQUEZwbR7MzB_WhmpxdAABhQiNEAAA=
targetCategoryName
[Peakline] New
masterCategorySetup
ensured
patchedMessageCount
2
CATEGORY SYNC QUEUED18 Jun 2026, 13:57

Actor: SYSTEM | none -> NEW

dedupeKey
category-sync:9e64e111-2538-49fb-9da7-b81a9fdbd2a9:NEW:2026-06-18T12:57:15.000Z|none|2026-06-17T12:57:26.000Z
targetStatus
NEW
targetCategoryName
[Peakline] New
STATUS TRANSITIONED18 Jun 2026, 13:57

Actor: SYSTEM | NO_RESPONSE_REQUIRED -> NEW

reason
A newer inbound email reopened the thread and it is still within the initial SLA window.
currentStatus
NEW
previousStatus
NO_RESPONSE_REQUIRED
resolutionSource
SLA_NEW
MESSAGE CAPTURED18 Jun 2026, 13:57

Actor: SYSTEM

isNoise
false
direction
INBOUND_EXTERNAL
isDeleted
false
REMINDER JOB CREATED18 Jun 2026, 13:08

Actor: SYSTEM

jobStage
ESCALATION_STEP_4
dedupeKey
notification:9e64e111-2538-49fb-9da7-b81a9fdbd2a9:ESCALATION_STEP_4:2026-06-17T12:08:08.000Z
scheduledForUtc
2026-06-18T12:08:08.000Z
REMINDER JOB CREATED18 Jun 2026, 11:08

Actor: SYSTEM

jobStage
REMINDER_2
dedupeKey
notification:9e64e111-2538-49fb-9da7-b81a9fdbd2a9:REMINDER_2:2026-06-17T12:08:08.000Z
scheduledForUtc
2026-06-18T10:08:08.000Z
REMINDER JOB CREATED18 Jun 2026, 09:08

Actor: SYSTEM

jobStage
REMINDER_1
dedupeKey
notification:9e64e111-2538-49fb-9da7-b81a9fdbd2a9:REMINDER_1:2026-06-17T12:08:08.000Z
scheduledForUtc
2026-06-18T08:08:08.000Z
CATEGORY SYNC COMPLETED17 Jun 2026, 13:58

Actor: WORKER | none -> NO_RESPONSE_REQUIRED

targetStatus
NO_RESPONSE_REQUIRED
appliedFlagStatus
notFlagged
visibleMessageIds
AAMkAGY3NjA5MGNmLWM4ZDItNDU4NS05YTFlLTc3YjlkOTc0N2IyYgBGAAAAAABl6PSRUfg1Q4lB1nD6YDFsBwDEYwQUEZwbR7MzB_WhmpxdAAAAAAEMAADEYwQUEZwbR7MzB_WhmpxdAABewsDsAAA=
targetCategoryName
[Peakline] No Response Required
masterCategorySetup
ensured
patchedMessageCount
1
STATUS TRANSITIONED17 Jun 2026, 13:57

Actor: SYSTEM | NEW -> NO_RESPONSE_REQUIRED

reason
A manual no-response-required override resolved the latest inbound email.
currentStatus
NO_RESPONSE_REQUIRED
previousStatus
NEW
resolutionSource
NO_RESPONSE_REQUIRED
CATEGORY SYNC QUEUED17 Jun 2026, 13:57

Actor: SYSTEM | none -> NO_RESPONSE_REQUIRED

dedupeKey
category-sync:9e64e111-2538-49fb-9da7-b81a9fdbd2a9:NO_RESPONSE_REQUIRED:2026-06-17T12:08:08.000Z|none|2026-06-17T12:57:26.000Z
targetStatus
NO_RESPONSE_REQUIRED
targetCategoryName
[Peakline] No Response Required
MANUAL OVERRIDE APPLIED17 Jun 2026, 13:57

Actor: SYSTEM | NEW -> NO_RESPONSE_REQUIRED

source
OUTLOOK_CATEGORY
actionCategoryName
[Peakline] Action - No Response Required
sourceGraphMessageId
AAMkAGY3NjA5MGNmLWM4ZDItNDU4NS05YTFlLTc3YjlkOTc0N2IyYgBGAAAAAABl6PSRUfg1Q4lB1nD6YDFsBwDEYwQUEZwbR7MzB_WhmpxdAAAAAAEMAADEYwQUEZwbR7MzB_WhmpxdAABewsDsAAA=
CATEGORY SYNC COMPLETED17 Jun 2026, 13:09

Actor: WORKER | none -> NEW

targetStatus
NEW
appliedFlagStatus
notFlagged
visibleMessageIds
AAMkAGY3NjA5MGNmLWM4ZDItNDU4NS05YTFlLTc3YjlkOTc0N2IyYgBGAAAAAABl6PSRUfg1Q4lB1nD6YDFsBwDEYwQUEZwbR7MzB_WhmpxdAAAAAAEMAADEYwQUEZwbR7MzB_WhmpxdAABewsDsAAA=
targetCategoryName
[Peakline] New
masterCategorySetup
ensured
patchedMessageCount
1
CATEGORY SYNC QUEUED17 Jun 2026, 13:08

Actor: SYSTEM | none -> NEW

dedupeKey
category-sync:9e64e111-2538-49fb-9da7-b81a9fdbd2a9:NEW:2026-06-17T12:08:08.000Z|none|none
targetStatus
NEW
targetCategoryName
[Peakline] New
MESSAGE CAPTURED17 Jun 2026, 13:08

Actor: SYSTEM

isNoise
false
direction
INBOUND_EXTERNAL
isDeleted
false
THREAD CREATED17 Jun 2026, 13:08

Actor: SYSTEM | none -> NEW

subject
Quotation QT00007 from Peakline Property Maintenance Ltd
conversationId
AAQkAGY3NjA5MGNmLWM4ZDItNDU4NS05YTFlLTc3YjlkOTc0N2IyYgAQAN2BIgKOxr1PiAFAg6n5Nbo=
sourceGraphMessageId
AAMkAGY3NjA5MGNmLWM4ZDItNDU4NS05YTFlLTc3YjlkOTc0N2IyYgBGAAAAAABl6PSRUfg1Q4lB1nD6YDFsBwDEYwQUEZwbR7MzB_WhmpxdAAAAAAEMAADEYwQUEZwbR7MzB_WhmpxdAABewsDsAAA=

Messages

Captured thread history

Re: Quotation QT00007 from Peakline Property Maintenance Ltd

enquiries@zenithcrestmaintenance.com | 19 Jun 2026, 11:37

INBOUND EXTERNAL

Good day. Thank you for the detailed clarification. This is greatly appreciated. Best regards, Anastasiia Taktaieva Head Customer Support | Zenith Crest Maintenance Limited 03300162030 | 07492198922 enquiries@zenithcrestmaintenance.com

To: info@peaklineproperty.co.ukCategories: [Peakline] No Response Required
Re: Quotation QT00007 from Peakline Property Maintenance Ltd

info@peaklineproperty.co.uk | 19 Jun 2026, 11:31

OUTBOUND EXTERNAL

Hi Anastasiia, Thank you for your email. As advised by our engineer following his inspection, the affected area is the cupboard/walk-in wardrobe area referenced within the quotation. The quotation includes the supply and installation of moisture-res

To: enquiries@zenithcrestmaintenance.comCategories: [Peakline] No Response Required
Re: Quotation QT00007 from Peakline Property Maintenance Ltd

enquiries@zenithcrestmaintenance.com | 18 Jun 2026, 13:57

INBOUND EXTERNAL

Good afternoon, Could you please clarify the mould issue mentioned in Quotation QT00007 in more detail? Specifically, please provide information regarding its location, severity, and suspected cause. Additionally, could you confirm whether any areas be

To: info@peaklineproperty.co.ukCategories: [Peakline] No Response Required
Quotation QT00007 from Peakline Property Maintenance Ltd

messages@tradifyhq.com | 17 Jun 2026, 13:08

INBOUND EXTERNAL

View Quote Accept Decline Hi Adam Quotation QT00007 is ready for your review. From your online quote you can accept, decline, comment or print. If you have any questions, please let us know Regards, Peakline Property Maintenance Ltd C

To: enquiries@zenithcrestmaintenance.comCategories: [Peakline] No Response Required