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Plumbing Network

Re: Electricity Renewal Rates

claire.miller@bionic.co.uk | conversation AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQAJD3_mD_GyxFg_Cm7RjH9TU=

OVERDUELast activity 17 Jun 2026, 14:421 messages18 events

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Status
OVERDUE
Last activity
17 Jun 2026, 14:42
Messages
1
Events
18

Audit timeline

Workflow events

REMINDER SENT17 Jun 2026, 14:42

Actor: SYSTEM

subject
Action needed: Plumbing Network - Final Manager Escalation - Re: Electricity Renewal Rates
jobStage
FINAL_MANAGER_ESCALATION
deliveryId
81ca559b-db4f-4121-9331-e325ed52b48c
recipients
gavin@plumbing-network.co.uk
REMINDER JOB CREATED17 Jun 2026, 14:42

Actor: SYSTEM

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FINAL_MANAGER_ESCALATION
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notification:95cf2629-d441-48f6-8309-b3b949b0f32d:FINAL_MANAGER_ESCALATION:2026-06-15T13:42:30.000Z
scheduledForUtc
2026-06-17T13:42:30.000Z
CATEGORY SYNC COMPLETED16 Jun 2026, 14:43

Actor: WORKER | none -> OVERDUE

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REMINDER SENT16 Jun 2026, 14:42

Actor: SYSTEM

subject
Action needed: Plumbing Network - Escalation - Re: Electricity Renewal Rates
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ESCALATION_STEP_4
deliveryId
307c7f3f-0938-480e-81f2-6fd944fa2d42
recipients
admin@plumbing-network.co.uk
CATEGORY SYNC QUEUED16 Jun 2026, 14:42

Actor: SYSTEM | none -> OVERDUE

source
REMINDER_SCHEDULER
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targetCategoryName
[Plumbing Network] Overdue
STATUS TRANSITIONED16 Jun 2026, 14:42

Actor: SYSTEM | AWAITING_REPLY -> OVERDUE

reason
The latest inbound email has exceeded the overdue threshold without a qualifying reply.
source
REMINDER_SCHEDULER
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OVERDUE
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REMINDER JOB CREATED16 Jun 2026, 14:42

Actor: SYSTEM

jobStage
ESCALATION_STEP_4
dedupeKey
notification:95cf2629-d441-48f6-8309-b3b949b0f32d:ESCALATION_STEP_4:2026-06-15T13:42:30.000Z
scheduledForUtc
2026-06-16T13:42:30.000Z
REMINDER SENT16 Jun 2026, 12:42

Actor: SYSTEM

subject
Action needed: Plumbing Network - Reminder 2 - Re: Electricity Renewal Rates
jobStage
REMINDER_2
deliveryId
1244c9e2-5c64-44d5-b92e-1ca046dda132
recipients
admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk
REMINDER JOB CREATED16 Jun 2026, 12:42

Actor: SYSTEM

jobStage
REMINDER_2
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notification:95cf2629-d441-48f6-8309-b3b949b0f32d:REMINDER_2:2026-06-15T13:42:30.000Z
scheduledForUtc
2026-06-16T11:42:30.000Z
REMINDER SENT16 Jun 2026, 10:42

Actor: SYSTEM

subject
Action needed: Plumbing Network - Reminder 1 - Re: Electricity Renewal Rates
jobStage
REMINDER_1
deliveryId
16c44e29-e43b-4988-a94e-df4568da488c
recipients
admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk
REMINDER JOB CREATED16 Jun 2026, 10:42

Actor: SYSTEM

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scheduledForUtc
2026-06-16T09:42:30.000Z
CATEGORY SYNC COMPLETED16 Jun 2026, 08:43

Actor: WORKER | none -> AWAITING_REPLY

targetStatus
AWAITING_REPLY
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flagged
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ensured
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CATEGORY SYNC QUEUED16 Jun 2026, 08:42

Actor: SYSTEM | none -> AWAITING_REPLY

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STATUS TRANSITIONED16 Jun 2026, 08:42

Actor: SYSTEM | NEW -> AWAITING_REPLY

reason
The latest inbound email has passed the awaiting-reply threshold without a qualifying reply.
source
REMINDER_SCHEDULER
currentStatus
AWAITING_REPLY
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NEW
resolutionSource
SLA_AWAITING_REPLY
CATEGORY SYNC COMPLETED15 Jun 2026, 20:59

Actor: WORKER | none -> NEW

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NEW
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targetCategoryName
[Plumbing Network] New
masterCategorySetup
ensured
patchedMessageCount
1
THREAD CREATED15 Jun 2026, 20:58

Actor: SYSTEM | none -> NEW

subject
Re: Electricity Renewal Rates
conversationId
AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQAJD3_mD_GyxFg_Cm7RjH9TU=
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CATEGORY SYNC QUEUED15 Jun 2026, 20:58

Actor: SYSTEM | none -> NEW

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MESSAGE CAPTURED15 Jun 2026, 20:58

Actor: SYSTEM

isNoise
false
direction
INBOUND_EXTERNAL
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false

Messages

Captured thread history

Re: Electricity Renewal Rates

claire.miller@bionic.co.uk | 15 Jun 2026, 14:42

INBOUND EXTERNAL

Good Afternoon, Gavin, Hope you are well... I have looked across the panel of suppliers and I have managed to get the following prices for you. Moving Forward the rates are as follows: EDF - Electricity - 36 Months Unit

To: contact@plumbing-network.co.ukCategories: [Plumbing Network] Overdue