Plumbing Network
Update on your Cashback request
mail@mail-plumbpro.wolseley.co.uk | conversation AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQAOUnZgjcFyVOoL-3fZ9-kfM=
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18 Jun 2026, 10:19
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REMINDER JOB CREATED22 Jun 2026, 09:11
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REMINDER JOB CREATED19 Jun 2026, 09:11
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REMINDER JOB CREATED18 Jun 2026, 15:11
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REMINDER JOB CREATED18 Jun 2026, 13:11
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CATEGORY SYNC COMPLETED18 Jun 2026, 10:18
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STATUS TRANSITIONED18 Jun 2026, 10:17
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CATEGORY SYNC QUEUED18 Jun 2026, 10:17
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MANUAL OVERRIDE APPLIED18 Jun 2026, 10:17
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CATEGORY SYNC COMPLETED18 Jun 2026, 09:12
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CATEGORY SYNC QUEUED18 Jun 2026, 09:11
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MESSAGE CAPTURED18 Jun 2026, 09:11
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THREAD CREATED18 Jun 2026, 09:11
- subject
- Update on your Cashback request
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