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Plumbing Network

Update on your Cashback request

mail@mail-plumbpro.wolseley.co.uk | conversation AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQAOUnZgjcFyVOoL-3fZ9-kfM=

NO RESPONSE REQUIREDLast activity 18 Jun 2026, 10:191 messages12 events

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Status
NO RESPONSE REQUIRED
Last activity
18 Jun 2026, 10:19
Messages
1
Events
12

Audit timeline

Workflow events

REMINDER JOB CREATED22 Jun 2026, 09:11

Actor: SYSTEM

jobStage
FINAL_MANAGER_ESCALATION
dedupeKey
notification:93b1bf60-bbdd-4104-b373-3c9bc74b07cb:FINAL_MANAGER_ESCALATION:2026-06-18T08:11:38.000Z
scheduledForUtc
2026-06-22T08:11:38.000Z
REMINDER JOB CREATED19 Jun 2026, 09:11

Actor: SYSTEM

jobStage
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dedupeKey
notification:93b1bf60-bbdd-4104-b373-3c9bc74b07cb:ESCALATION_STEP_4:2026-06-18T08:11:38.000Z
scheduledForUtc
2026-06-19T08:11:38.000Z
REMINDER JOB CREATED18 Jun 2026, 15:11

Actor: SYSTEM

jobStage
REMINDER_2
dedupeKey
notification:93b1bf60-bbdd-4104-b373-3c9bc74b07cb:REMINDER_2:2026-06-18T08:11:38.000Z
scheduledForUtc
2026-06-18T14:11:38.000Z
REMINDER JOB CREATED18 Jun 2026, 13:11

Actor: SYSTEM

jobStage
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dedupeKey
notification:93b1bf60-bbdd-4104-b373-3c9bc74b07cb:REMINDER_1:2026-06-18T08:11:38.000Z
scheduledForUtc
2026-06-18T12:11:38.000Z
CATEGORY SYNC COMPLETED18 Jun 2026, 10:18

Actor: WORKER | none -> NO_RESPONSE_REQUIRED

targetStatus
NO_RESPONSE_REQUIRED
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notFlagged
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targetCategoryName
[Plumbing Network] No Response Required
masterCategorySetup
ensured
patchedMessageCount
1
STATUS TRANSITIONED18 Jun 2026, 10:17

Actor: SYSTEM | NEW -> NO_RESPONSE_REQUIRED

reason
A manual no-response-required override resolved the latest inbound email.
currentStatus
NO_RESPONSE_REQUIRED
previousStatus
NEW
resolutionSource
NO_RESPONSE_REQUIRED
CATEGORY SYNC QUEUED18 Jun 2026, 10:17

Actor: SYSTEM | none -> NO_RESPONSE_REQUIRED

dedupeKey
category-sync:93b1bf60-bbdd-4104-b373-3c9bc74b07cb:NO_RESPONSE_REQUIRED:2026-06-18T08:11:38.000Z|none|2026-06-18T09:17:43.000Z
targetStatus
NO_RESPONSE_REQUIRED
targetCategoryName
[Plumbing Network] No Response Required
MANUAL OVERRIDE APPLIED18 Jun 2026, 10:17

Actor: SYSTEM | NEW -> NO_RESPONSE_REQUIRED

source
OUTLOOK_CATEGORY
actionCategoryName
[Plumbing Network] Action - No Response Required
sourceGraphMessageId
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CATEGORY SYNC COMPLETED18 Jun 2026, 09:12

Actor: WORKER | none -> NEW

targetStatus
NEW
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visibleMessageIds
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targetCategoryName
[Plumbing Network] New
masterCategorySetup
ensured
patchedMessageCount
1
CATEGORY SYNC QUEUED18 Jun 2026, 09:11

Actor: SYSTEM | none -> NEW

dedupeKey
category-sync:93b1bf60-bbdd-4104-b373-3c9bc74b07cb:NEW:2026-06-18T08:11:38.000Z|none|none
targetStatus
NEW
targetCategoryName
[Plumbing Network] New
MESSAGE CAPTURED18 Jun 2026, 09:11

Actor: SYSTEM

isNoise
false
direction
INBOUND_EXTERNAL
isDeleted
false
THREAD CREATED18 Jun 2026, 09:11

Actor: SYSTEM | none -> NEW

subject
Update on your Cashback request
conversationId
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sourceGraphMessageId
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Messages

Captured thread history

Update on your Cashback request

mail@mail-plumbpro.wolseley.co.uk | 18 Jun 2026, 09:11

INBOUND EXTERNAL

Your cashback is on its way Please click here if you are having problems viewing this email. Hi GAVIN, Great news! Your Cashback is now on the way. This will show in your account within the next 3 working days. Please note the cashback

To: contact@plumbing-network.co.ukCategories: [Plumbing Network] No Response Required