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Plumbing Network

Electricity Renewal Rates - Contact Details

claire.miller@bionic.co.uk | conversation AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQAEW9_711EZNOiIZK-Dfk8xk=

OVERDUELast activity 17 Jun 2026, 14:431 messages18 events

Operator actions

Adjust this thread without leaving the audit view.

Status
OVERDUE
Last activity
17 Jun 2026, 14:43
Messages
1
Events
18

Audit timeline

Workflow events

REMINDER SENT17 Jun 2026, 14:43

Actor: SYSTEM

subject
Action needed: Plumbing Network - Final Manager Escalation - Electricity Renewal Rates - Contact Details
jobStage
FINAL_MANAGER_ESCALATION
deliveryId
b3c58277-7855-4f85-8b7f-1d787ae8684e
recipients
gavin@plumbing-network.co.uk
REMINDER JOB CREATED17 Jun 2026, 14:43

Actor: SYSTEM

jobStage
FINAL_MANAGER_ESCALATION
dedupeKey
notification:86178b23-afc6-46ba-976c-ebe7224817a1:FINAL_MANAGER_ESCALATION:2026-06-15T13:43:24.000Z
scheduledForUtc
2026-06-17T13:43:24.000Z
CATEGORY SYNC COMPLETED16 Jun 2026, 14:44

Actor: WORKER | none -> OVERDUE

targetStatus
OVERDUE
appliedFlagStatus
flagged
visibleMessageIds
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmXUAAA=
targetCategoryName
[Plumbing Network] Overdue
masterCategorySetup
ensured
patchedMessageCount
1
REMINDER SENT16 Jun 2026, 14:43

Actor: SYSTEM

subject
Action needed: Plumbing Network - Escalation - Electricity Renewal Rates - Contact Details
jobStage
ESCALATION_STEP_4
deliveryId
9bd155a1-b1ce-4d49-8ed2-6a12fe719581
recipients
admin@plumbing-network.co.uk
CATEGORY SYNC QUEUED16 Jun 2026, 14:43

Actor: SYSTEM | none -> OVERDUE

source
REMINDER_SCHEDULER
dedupeKey
category-sync:86178b23-afc6-46ba-976c-ebe7224817a1:OVERDUE:2026-06-15T13:43:24.000Z|none|none
targetStatus
OVERDUE
targetCategoryName
[Plumbing Network] Overdue
STATUS TRANSITIONED16 Jun 2026, 14:43

Actor: SYSTEM | AWAITING_REPLY -> OVERDUE

reason
The latest inbound email has exceeded the overdue threshold without a qualifying reply.
source
REMINDER_SCHEDULER
currentStatus
OVERDUE
previousStatus
AWAITING_REPLY
resolutionSource
SLA_OVERDUE
REMINDER JOB CREATED16 Jun 2026, 14:43

Actor: SYSTEM

jobStage
ESCALATION_STEP_4
dedupeKey
notification:86178b23-afc6-46ba-976c-ebe7224817a1:ESCALATION_STEP_4:2026-06-15T13:43:24.000Z
scheduledForUtc
2026-06-16T13:43:24.000Z
REMINDER SENT16 Jun 2026, 12:43

Actor: SYSTEM

subject
Action needed: Plumbing Network - Reminder 2 - Electricity Renewal Rates - Contact Details
jobStage
REMINDER_2
deliveryId
88933dd1-e675-4820-b5ce-0a0797bdc555
recipients
admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk
REMINDER JOB CREATED16 Jun 2026, 12:43

Actor: SYSTEM

jobStage
REMINDER_2
dedupeKey
notification:86178b23-afc6-46ba-976c-ebe7224817a1:REMINDER_2:2026-06-15T13:43:24.000Z
scheduledForUtc
2026-06-16T11:43:24.000Z
REMINDER SENT16 Jun 2026, 10:43

Actor: SYSTEM

subject
Action needed: Plumbing Network - Reminder 1 - Electricity Renewal Rates - Contact Details
jobStage
REMINDER_1
deliveryId
108d134c-a1d4-40ce-8eee-dbc1a0b0d830
recipients
admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk
REMINDER JOB CREATED16 Jun 2026, 10:43

Actor: SYSTEM

jobStage
REMINDER_1
dedupeKey
notification:86178b23-afc6-46ba-976c-ebe7224817a1:REMINDER_1:2026-06-15T13:43:24.000Z
scheduledForUtc
2026-06-16T09:43:24.000Z
CATEGORY SYNC COMPLETED16 Jun 2026, 08:44

Actor: WORKER | none -> AWAITING_REPLY

targetStatus
AWAITING_REPLY
appliedFlagStatus
flagged
visibleMessageIds
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmXUAAA=
targetCategoryName
[Plumbing Network] Awaiting Reply
masterCategorySetup
ensured
patchedMessageCount
1
CATEGORY SYNC QUEUED16 Jun 2026, 08:43

Actor: SYSTEM | none -> AWAITING_REPLY

source
REMINDER_SCHEDULER
dedupeKey
category-sync:86178b23-afc6-46ba-976c-ebe7224817a1:AWAITING_REPLY:2026-06-15T13:43:24.000Z|none|none
targetStatus
AWAITING_REPLY
targetCategoryName
[Plumbing Network] Awaiting Reply
STATUS TRANSITIONED16 Jun 2026, 08:43

Actor: SYSTEM | NEW -> AWAITING_REPLY

reason
The latest inbound email has passed the awaiting-reply threshold without a qualifying reply.
source
REMINDER_SCHEDULER
currentStatus
AWAITING_REPLY
previousStatus
NEW
resolutionSource
SLA_AWAITING_REPLY
CATEGORY SYNC COMPLETED15 Jun 2026, 20:59

Actor: WORKER | none -> NEW

targetStatus
NEW
appliedFlagStatus
notFlagged
visibleMessageIds
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmXUAAA=
targetCategoryName
[Plumbing Network] New
masterCategorySetup
ensured
patchedMessageCount
1
THREAD CREATED15 Jun 2026, 20:58

Actor: SYSTEM | none -> NEW

subject
Electricity Renewal Rates - Contact Details
conversationId
AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQAEW9_711EZNOiIZK-Dfk8xk=
sourceGraphMessageId
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmXUAAA=
CATEGORY SYNC QUEUED15 Jun 2026, 20:58

Actor: SYSTEM | none -> NEW

dedupeKey
category-sync:86178b23-afc6-46ba-976c-ebe7224817a1:NEW:2026-06-15T13:43:24.000Z|none|none
targetStatus
NEW
targetCategoryName
[Plumbing Network] New
MESSAGE CAPTURED15 Jun 2026, 20:58

Actor: SYSTEM

isNoise
false
direction
INBOUND_EXTERNAL
isDeleted
false

Messages

Captured thread history

Electricity Renewal Rates - Contact Details

claire.miller@bionic.co.uk | 15 Jun 2026, 14:43

INBOUND EXTERNAL

Good Afternoon, Gavin, Hope you are well... Further to our telephone conversation, please see below my contact details. When you are ready to look in to your Electricity Renewal let me know. Any questions or if there is anything else I can do, p

To: contact@plumbing-network.co.ukCategories: [Plumbing Network] Overdue