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Plumbing Network

Copy of invoice A26489543231. Please find your invoice attached.

online@screwfix.com | conversation AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQAPIQQV_ykLJMoXJTnbCB48Q=

NO RESPONSE REQUIREDLast activity 18 Jun 2026, 08:441 messages12 events

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Status
NO RESPONSE REQUIRED
Last activity
18 Jun 2026, 08:44
Messages
1
Events
12

Audit timeline

Workflow events

REMINDER JOB CREATED19 Jun 2026, 14:57

Actor: SYSTEM

jobStage
FINAL_MANAGER_ESCALATION
dedupeKey
notification:8505ea12-4a26-4680-8ef4-ffbdb1ee4b6e:FINAL_MANAGER_ESCALATION:2026-06-17T13:57:20.000Z
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2026-06-19T13:57:20.000Z
REMINDER JOB CREATED18 Jun 2026, 14:57

Actor: SYSTEM

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REMINDER JOB CREATED18 Jun 2026, 12:57

Actor: SYSTEM

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dedupeKey
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2026-06-18T11:57:20.000Z
REMINDER JOB CREATED18 Jun 2026, 10:57

Actor: SYSTEM

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dedupeKey
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scheduledForUtc
2026-06-18T09:57:20.000Z
CATEGORY SYNC COMPLETED18 Jun 2026, 08:43

Actor: WORKER | none -> NO_RESPONSE_REQUIRED

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AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADW1TPGAAA=
targetCategoryName
[Plumbing Network] No Response Required
masterCategorySetup
ensured
patchedMessageCount
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CATEGORY SYNC QUEUED18 Jun 2026, 08:42

Actor: SYSTEM | none -> NO_RESPONSE_REQUIRED

dedupeKey
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targetStatus
NO_RESPONSE_REQUIRED
targetCategoryName
[Plumbing Network] No Response Required
STATUS TRANSITIONED18 Jun 2026, 08:42

Actor: SYSTEM | NEW -> NO_RESPONSE_REQUIRED

reason
A manual no-response-required override resolved the latest inbound email.
currentStatus
NO_RESPONSE_REQUIRED
previousStatus
NEW
resolutionSource
NO_RESPONSE_REQUIRED
MANUAL OVERRIDE APPLIED18 Jun 2026, 08:42

Actor: SYSTEM | NEW -> NO_RESPONSE_REQUIRED

source
OUTLOOK_CATEGORY
actionCategoryName
[Plumbing Network] Action - No Response Required
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CATEGORY SYNC COMPLETED17 Jun 2026, 14:58

Actor: WORKER | none -> NEW

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targetCategoryName
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masterCategorySetup
ensured
patchedMessageCount
1
THREAD CREATED17 Jun 2026, 14:57

Actor: SYSTEM | none -> NEW

subject
Copy of invoice A26489543231. Please find your invoice attached.
conversationId
AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQAPIQQV_ykLJMoXJTnbCB48Q=
sourceGraphMessageId
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MESSAGE CAPTURED17 Jun 2026, 14:57

Actor: SYSTEM

isNoise
false
direction
INBOUND_EXTERNAL
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false
CATEGORY SYNC QUEUED17 Jun 2026, 14:57

Actor: SYSTEM | none -> NEW

dedupeKey
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targetStatus
NEW
targetCategoryName
[Plumbing Network] New

Messages

Captured thread history

Copy of invoice A26489543231. Please find your invoice attached.

online@screwfix.com | 17 Jun 2026, 14:57

INBOUND EXTERNAL

Dear Mr Gavin Dacres Thank you for shopping with Plumbfix. A copy of your invoice is attached. If your invoice is not attached please email invoice@plumbfix.com. Order number: A26489543231 Forward planning: While we try

To: contact@plumbing-network.co.ukCategories: [Plumbing Network] No Response Required