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Plumbing Network

Here is your withdrawal request

mail@mail-plumbpro.wolseley.co.uk | conversation AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQAB1AnEUb9L9JuXTx9qDZXy4=

OVERDUELast activity 16 Jun 2026, 17:321 messages13 events

Operator actions

Adjust this thread without leaving the audit view.

Status
OVERDUE
Last activity
16 Jun 2026, 17:32
Messages
1
Events
13

Audit timeline

Workflow events

REMINDER SENT16 Jun 2026, 16:30

Actor: SYSTEM

subject
Action needed: Plumbing Network - Final Manager Escalation - Here is your withdrawal request
jobStage
FINAL_MANAGER_ESCALATION
deliveryId
f83fc0ef-551a-4974-8629-eddbc1727a0c
recipients
gavin@plumbing-network.co.uk
REMINDER JOB CREATED16 Jun 2026, 16:30

Actor: SYSTEM

jobStage
FINAL_MANAGER_ESCALATION
dedupeKey
notification:8238620f-a3c3-4140-a0e0-d7fc5141b8da:FINAL_MANAGER_ESCALATION:2026-06-15T06:16:11.000Z
scheduledForUtc
2026-06-16T15:30:00.000Z
REMINDER SENT15 Jun 2026, 21:01

Actor: SYSTEM

subject
Action needed: Plumbing Network - Escalation - Here is your withdrawal request
jobStage
ESCALATION_STEP_4
deliveryId
94b99aca-c0fb-47bf-b111-ba3268f3be11
recipients
admin@plumbing-network.co.uk
REMINDER SENT15 Jun 2026, 21:00

Actor: SYSTEM

subject
Action needed: Plumbing Network - Reminder 2 - Here is your withdrawal request
jobStage
REMINDER_2
deliveryId
ce2b6e94-1328-40f0-877b-9e4f3390798b
recipients
admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk
REMINDER SENT15 Jun 2026, 20:59

Actor: SYSTEM

subject
Action needed: Plumbing Network - Reminder 1 - Here is your withdrawal request
jobStage
REMINDER_1
deliveryId
604b480a-b6f9-4378-8110-049aaa4453c0
recipients
admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk
CATEGORY SYNC COMPLETED15 Jun 2026, 20:59

Actor: WORKER | none -> OVERDUE

targetStatus
OVERDUE
appliedFlagStatus
flagged
visibleMessageIds
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmW3AAA=
targetCategoryName
[Plumbing Network] Overdue
masterCategorySetup
ensured
patchedMessageCount
1
THREAD CREATED15 Jun 2026, 20:58

Actor: SYSTEM | none -> NEW

subject
Here is your withdrawal request
conversationId
AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQAB1AnEUb9L9JuXTx9qDZXy4=
sourceGraphMessageId
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmW3AAA=
MESSAGE CAPTURED15 Jun 2026, 20:58

Actor: SYSTEM

isNoise
false
direction
INBOUND_EXTERNAL
isDeleted
false
STATUS TRANSITIONED15 Jun 2026, 20:58

Actor: SYSTEM | NEW -> OVERDUE

reason
The latest inbound email has exceeded the overdue threshold without a qualifying reply.
currentStatus
OVERDUE
previousStatus
NEW
resolutionSource
SLA_OVERDUE
CATEGORY SYNC QUEUED15 Jun 2026, 20:58

Actor: SYSTEM | none -> OVERDUE

dedupeKey
category-sync:8238620f-a3c3-4140-a0e0-d7fc5141b8da:OVERDUE:2026-06-15T06:16:11.000Z|none|none
targetStatus
OVERDUE
targetCategoryName
[Plumbing Network] Overdue
REMINDER JOB CREATED15 Jun 2026, 16:30

Actor: SYSTEM

jobStage
ESCALATION_STEP_4
dedupeKey
notification:8238620f-a3c3-4140-a0e0-d7fc5141b8da:ESCALATION_STEP_4:2026-06-15T06:16:11.000Z
scheduledForUtc
2026-06-15T15:30:00.000Z
REMINDER JOB CREATED15 Jun 2026, 14:30

Actor: SYSTEM

jobStage
REMINDER_2
dedupeKey
notification:8238620f-a3c3-4140-a0e0-d7fc5141b8da:REMINDER_2:2026-06-15T06:16:11.000Z
scheduledForUtc
2026-06-15T13:30:00.000Z
REMINDER JOB CREATED15 Jun 2026, 12:30

Actor: SYSTEM

jobStage
REMINDER_1
dedupeKey
notification:8238620f-a3c3-4140-a0e0-d7fc5141b8da:REMINDER_1:2026-06-15T06:16:11.000Z
scheduledForUtc
2026-06-15T11:30:00.000Z

Messages

Captured thread history

Here is your withdrawal request

mail@mail-plumbpro.wolseley.co.uk | 15 Jun 2026, 07:16

INBOUND EXTERNAL

Your code is valid for 10 minutes Please click here if you are having problems viewing this email. Hi GAVIN, Here is your one-time use code: Z2KME This code will be valid for the next 10 minutes. If you didn’t request this, you can

To: contact@plumbing-network.co.ukCategories: [Plumbing Network] Overdue