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Plumbing Network

Your latest eInvoice documents from WEX

einvoice@wexeuropeservices.com | conversation AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQAHQbLHEgatdAlpdZ6VwLvzc=

OVERDUELast activity 17 Jun 2026, 16:301 messages18 events

Operator actions

Adjust this thread without leaving the audit view.

Status
OVERDUE
Last activity
17 Jun 2026, 16:30
Messages
1
Events
18

Audit timeline

Workflow events

REMINDER SENT17 Jun 2026, 16:30

Actor: SYSTEM

subject
Action needed: Plumbing Network - Final Manager Escalation - Your latest eInvoice documents from WEX
jobStage
FINAL_MANAGER_ESCALATION
deliveryId
513316dc-ab05-4179-8943-dd731d8e3a23
recipients
gavin@plumbing-network.co.uk
REMINDER JOB CREATED17 Jun 2026, 16:30

Actor: SYSTEM

jobStage
FINAL_MANAGER_ESCALATION
dedupeKey
notification:70366d1d-21f4-40ba-bebc-d9e76466acda:FINAL_MANAGER_ESCALATION:2026-06-16T06:07:07.000Z
scheduledForUtc
2026-06-17T15:30:00.000Z
CATEGORY SYNC COMPLETED16 Jun 2026, 16:31

Actor: WORKER | none -> OVERDUE

targetStatus
OVERDUE
appliedFlagStatus
flagged
visibleMessageIds
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmXxAAA=
targetCategoryName
[Plumbing Network] Overdue
masterCategorySetup
ensured
patchedMessageCount
1
REMINDER SENT16 Jun 2026, 16:30

Actor: SYSTEM

subject
Action needed: Plumbing Network - Escalation - Your latest eInvoice documents from WEX
jobStage
ESCALATION_STEP_4
deliveryId
043b518c-692a-4045-b0e8-7f5fa7c617d7
recipients
admin@plumbing-network.co.uk
STATUS TRANSITIONED16 Jun 2026, 16:30

Actor: SYSTEM | AWAITING_REPLY -> OVERDUE

reason
The latest inbound email has exceeded the overdue threshold without a qualifying reply.
source
REMINDER_SCHEDULER
currentStatus
OVERDUE
previousStatus
AWAITING_REPLY
resolutionSource
SLA_OVERDUE
CATEGORY SYNC QUEUED16 Jun 2026, 16:30

Actor: SYSTEM | none -> OVERDUE

source
REMINDER_SCHEDULER
dedupeKey
category-sync:70366d1d-21f4-40ba-bebc-d9e76466acda:OVERDUE:2026-06-16T06:07:07.000Z|none|none
targetStatus
OVERDUE
targetCategoryName
[Plumbing Network] Overdue
REMINDER JOB CREATED16 Jun 2026, 16:30

Actor: SYSTEM

jobStage
ESCALATION_STEP_4
dedupeKey
notification:70366d1d-21f4-40ba-bebc-d9e76466acda:ESCALATION_STEP_4:2026-06-16T06:07:07.000Z
scheduledForUtc
2026-06-16T15:30:00.000Z
REMINDER SENT16 Jun 2026, 14:30

Actor: SYSTEM

subject
Action needed: Plumbing Network - Reminder 2 - Your latest eInvoice documents from WEX
jobStage
REMINDER_2
deliveryId
85e7c52d-dac5-4f60-92ec-09f8b165dfba
recipients
admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk
REMINDER JOB CREATED16 Jun 2026, 14:30

Actor: SYSTEM

jobStage
REMINDER_2
dedupeKey
notification:70366d1d-21f4-40ba-bebc-d9e76466acda:REMINDER_2:2026-06-16T06:07:07.000Z
scheduledForUtc
2026-06-16T13:30:00.000Z
REMINDER SENT16 Jun 2026, 12:30

Actor: SYSTEM

subject
Action needed: Plumbing Network - Reminder 1 - Your latest eInvoice documents from WEX
jobStage
REMINDER_1
deliveryId
d8e728da-4446-40fa-8196-2125617b731c
recipients
admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk
REMINDER JOB CREATED16 Jun 2026, 12:30

Actor: SYSTEM

jobStage
REMINDER_1
dedupeKey
notification:70366d1d-21f4-40ba-bebc-d9e76466acda:REMINDER_1:2026-06-16T06:07:07.000Z
scheduledForUtc
2026-06-16T11:30:00.000Z
CATEGORY SYNC COMPLETED16 Jun 2026, 10:31

Actor: WORKER | none -> AWAITING_REPLY

targetStatus
AWAITING_REPLY
appliedFlagStatus
flagged
visibleMessageIds
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmXxAAA=
targetCategoryName
[Plumbing Network] Awaiting Reply
masterCategorySetup
ensured
patchedMessageCount
1
STATUS TRANSITIONED16 Jun 2026, 10:30

Actor: SYSTEM | NEW -> AWAITING_REPLY

reason
The latest inbound email has passed the awaiting-reply threshold without a qualifying reply.
source
REMINDER_SCHEDULER
currentStatus
AWAITING_REPLY
previousStatus
NEW
resolutionSource
SLA_AWAITING_REPLY
CATEGORY SYNC QUEUED16 Jun 2026, 10:30

Actor: SYSTEM | none -> AWAITING_REPLY

source
REMINDER_SCHEDULER
dedupeKey
category-sync:70366d1d-21f4-40ba-bebc-d9e76466acda:AWAITING_REPLY:2026-06-16T06:07:07.000Z|none|none
targetStatus
AWAITING_REPLY
targetCategoryName
[Plumbing Network] Awaiting Reply
CATEGORY SYNC COMPLETED16 Jun 2026, 07:08

Actor: WORKER | none -> NEW

targetStatus
NEW
appliedFlagStatus
notFlagged
visibleMessageIds
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmXxAAA=
targetCategoryName
[Plumbing Network] New
masterCategorySetup
ensured
patchedMessageCount
1
CATEGORY SYNC QUEUED16 Jun 2026, 07:07

Actor: SYSTEM | none -> NEW

dedupeKey
category-sync:70366d1d-21f4-40ba-bebc-d9e76466acda:NEW:2026-06-16T06:07:07.000Z|none|none
targetStatus
NEW
targetCategoryName
[Plumbing Network] New
MESSAGE CAPTURED16 Jun 2026, 07:07

Actor: SYSTEM

isNoise
false
direction
INBOUND_EXTERNAL
isDeleted
false
THREAD CREATED16 Jun 2026, 07:07

Actor: SYSTEM | none -> NEW

subject
Your latest eInvoice documents from WEX
conversationId
AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQAHQbLHEgatdAlpdZ6VwLvzc=
sourceGraphMessageId
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmXxAAA=

Messages

Captured thread history

Your latest eInvoice documents from WEX

einvoice@wexeuropeservices.com | 16 Jun 2026, 07:07

INBOUND EXTERNAL

Please find attached your latest eInvoice documents from WEX. We hope you are enjoying the great benefits of being a WEX customer, and thank you for your continued loyalty and custom. If you need to speak to someone about these documents, or require an

To: contact@plumbing-network.co.ukCategories: [Plumbing Network] Overdue