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Plumbing Network

Re: 29 Guest Road

lynn@spencersestateagents.co.uk | conversation AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQAJyPL0BFWl9JkpIuUPvotSs=

REPLIEDLast activity 18 Jun 2026, 16:543 messages19 events

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REPLIED
Last activity
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Re: 29 Guest Road
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Messages

Captured thread history

Re: 29 Guest Road

admin@plumbing-network.co.uk | 18 Jun 2026, 15:36

INTERNAL ONLY

Hi Lynn, Please see engineers report below: Attended site to investigate reports of a recurring boiler leak. This attendance was carried out under our 12-month workmanship guarantee relating to previous repairs completed on 29/09/2025. Inspection

To: lynn@spencersestateagents.co.ukCategories: [Plumbing Network] Replied
Re: 29 Guest Road

lynn@spencersestateagents.co.uk | 18 Jun 2026, 09:30

INBOUND EXTERNAL

Thank you Kind regards Lynn Braha Lettings Negotiator +44 (0)114 268 3682 469 Ecclesall Road, Sheffield, S11 8PP SpencersEstateAgents.co.uk Please note that our phone lines are open 9am – 5pm Monday – Friday, with the ex

To: admin@plumbing-network.co.ukCategories: [Plumbing Network] Replied
Re: 29 Guest Road

admin@plumbing-network.co.uk | 18 Jun 2026, 09:27

INTERNAL ONLY

Hi Lynn, Thank you for sending the video and photos. We have received these and will now contact the tenant directly to arrange attendance and investigate the issue further. Kind Regards, EJ Admin Team Tel: 01143784575 Email: admi

To: lynn@spencersestateagents.co.ukCategories: [Plumbing Network] Replied