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Plumbing Network

Payment for INV-131713 from BruntWork for Plumbing Network Yorkshire Limited failed

messaging-service@post.xero.com | conversation AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQAJZ8sh_Na4NMjJZXmaqGR7s=

OVERDUELast activity 16 Jun 2026, 16:301 messages13 events

Operator actions

Adjust this thread without leaving the audit view.

Status
OVERDUE
Last activity
16 Jun 2026, 16:30
Messages
1
Events
13

Audit timeline

Workflow events

REMINDER SENT16 Jun 2026, 16:30

Actor: SYSTEM

subject
Action needed: Plumbing Network - Final Manager Escalation - Payment for INV-131713 from BruntWork for Plumbing Network Yorkshire Limited failed
jobStage
FINAL_MANAGER_ESCALATION
deliveryId
d15119ba-f931-4531-8236-f3b4abb7cb9f
recipients
gavin@plumbing-network.co.uk
REMINDER JOB CREATED16 Jun 2026, 16:30

Actor: SYSTEM

jobStage
FINAL_MANAGER_ESCALATION
dedupeKey
notification:635dc3f7-b347-42f5-8e48-19ee9e292dad:FINAL_MANAGER_ESCALATION:2026-06-13T16:01:12.000Z
scheduledForUtc
2026-06-16T15:30:00.000Z
REMINDER SENT15 Jun 2026, 21:01

Actor: SYSTEM

subject
Action needed: Plumbing Network - Escalation - Payment for INV-131713 from BruntWork for Plumbing Network Yorkshire Limited failed
jobStage
ESCALATION_STEP_4
deliveryId
025716f5-4d42-409a-87fb-ff4f3108b879
recipients
admin@plumbing-network.co.uk
REMINDER SENT15 Jun 2026, 21:00

Actor: SYSTEM

subject
Action needed: Plumbing Network - Reminder 2 - Payment for INV-131713 from BruntWork for Plumbing Network Yorkshire Limited failed
jobStage
REMINDER_2
deliveryId
d6202808-7d10-4b58-9eec-2add4c94798d
recipients
admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk
CATEGORY SYNC COMPLETED15 Jun 2026, 21:00

Actor: WORKER | none -> OVERDUE

targetStatus
OVERDUE
appliedFlagStatus
flagged
visibleMessageIds
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADUZA-zAAA=
targetCategoryName
[Plumbing Network] Overdue
masterCategorySetup
ensured
patchedMessageCount
1
REMINDER SENT15 Jun 2026, 20:59

Actor: SYSTEM

subject
Action needed: Plumbing Network - Reminder 1 - Payment for INV-131713 from BruntWork for Plumbing Network Yorkshire Limited failed
jobStage
REMINDER_1
deliveryId
74119648-fd4d-4e82-ac95-0bc8687dcd92
recipients
admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk
MESSAGE CAPTURED15 Jun 2026, 20:58

Actor: SYSTEM

isNoise
false
direction
INBOUND_EXTERNAL
isDeleted
false
THREAD CREATED15 Jun 2026, 20:58

Actor: SYSTEM | none -> NEW

subject
Payment for INV-131713 from BruntWork for Plumbing Network Yorkshire Limited failed
conversationId
AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQAJZ8sh_Na4NMjJZXmaqGR7s=
sourceGraphMessageId
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADUZA-zAAA=
CATEGORY SYNC QUEUED15 Jun 2026, 20:58

Actor: SYSTEM | none -> OVERDUE

dedupeKey
category-sync:635dc3f7-b347-42f5-8e48-19ee9e292dad:OVERDUE:2026-06-13T16:01:12.000Z|none|none
targetStatus
OVERDUE
targetCategoryName
[Plumbing Network] Overdue
STATUS TRANSITIONED15 Jun 2026, 20:58

Actor: SYSTEM | NEW -> OVERDUE

reason
The latest inbound email has exceeded the overdue threshold without a qualifying reply.
currentStatus
OVERDUE
previousStatus
NEW
resolutionSource
SLA_OVERDUE
REMINDER JOB CREATED15 Jun 2026, 16:30

Actor: SYSTEM

jobStage
ESCALATION_STEP_4
dedupeKey
notification:635dc3f7-b347-42f5-8e48-19ee9e292dad:ESCALATION_STEP_4:2026-06-13T16:01:12.000Z
scheduledForUtc
2026-06-15T15:30:00.000Z
REMINDER JOB CREATED15 Jun 2026, 14:30

Actor: SYSTEM

jobStage
REMINDER_2
dedupeKey
notification:635dc3f7-b347-42f5-8e48-19ee9e292dad:REMINDER_2:2026-06-13T16:01:12.000Z
scheduledForUtc
2026-06-15T13:30:00.000Z
REMINDER JOB CREATED15 Jun 2026, 12:30

Actor: SYSTEM

jobStage
REMINDER_1
dedupeKey
notification:635dc3f7-b347-42f5-8e48-19ee9e292dad:REMINDER_1:2026-06-13T16:01:12.000Z
scheduledForUtc
2026-06-15T11:30:00.000Z

Messages

Captured thread history

Payment for INV-131713 from BruntWork for Plumbing Network Yorkshire Limited failed

messaging-service@post.xero.com | 13 Jun 2026, 17:01

INBOUND EXTERNAL

Pay now £2,542.80 due 14 Jun INV-131713 Hi Plumbing Network Yorkshire Limited, On 2026-06-14T00:00:00, the payment for INV-131713 failed. View your bill online: https://in.xero.com/EYMKnhgOO9YG9vdngMsL2DEJBUtawUsnmbA541S6 Please update your

To: contact@plumbing-network.co.ukCategories: [Plumbing Network] Overdue