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Plumbing Network

Your monthly statement is ready

contact@capitalontap.com | conversation AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQAJj-b8bqzEZFkK3aaLSTCO8=

OVERDUELast activity 16 Jun 2026, 16:301 messages13 events

Operator actions

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Status
OVERDUE
Last activity
16 Jun 2026, 16:30
Messages
1
Events
13

Audit timeline

Workflow events

REMINDER SENT16 Jun 2026, 16:30

Actor: SYSTEM

subject
Action needed: Plumbing Network - Final Manager Escalation - Your monthly statement is ready
jobStage
FINAL_MANAGER_ESCALATION
deliveryId
3cd61691-1799-49ca-be1c-f18a806ed97a
recipients
gavin@plumbing-network.co.uk
REMINDER JOB CREATED16 Jun 2026, 16:30

Actor: SYSTEM

jobStage
FINAL_MANAGER_ESCALATION
dedupeKey
notification:561b41b9-763a-4ed0-9f30-1f5c5844d4b9:FINAL_MANAGER_ESCALATION:2026-06-12T18:21:00.000Z
scheduledForUtc
2026-06-16T15:30:00.000Z
REMINDER SENT15 Jun 2026, 21:01

Actor: SYSTEM

subject
Action needed: Plumbing Network - Escalation - Your monthly statement is ready
jobStage
ESCALATION_STEP_4
deliveryId
8ba491b3-b23f-4b0d-a2f5-9c8d402a473d
recipients
admin@plumbing-network.co.uk
REMINDER SENT15 Jun 2026, 21:00

Actor: SYSTEM

subject
Action needed: Plumbing Network - Reminder 2 - Your monthly statement is ready
jobStage
REMINDER_2
deliveryId
c65b41e7-aef2-473c-8ecc-07e687eb3981
recipients
admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk
CATEGORY SYNC COMPLETED15 Jun 2026, 21:00

Actor: WORKER | none -> OVERDUE

targetStatus
OVERDUE
appliedFlagStatus
flagged
visibleMessageIds
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADTTb2hAAA=
targetCategoryName
[Plumbing Network] Overdue
masterCategorySetup
ensured
patchedMessageCount
1
REMINDER SENT15 Jun 2026, 20:59

Actor: SYSTEM

subject
Action needed: Plumbing Network - Reminder 1 - Your monthly statement is ready
jobStage
REMINDER_1
deliveryId
316910c7-b159-4388-bf1b-e64ec344b4b6
recipients
admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk
THREAD CREATED15 Jun 2026, 20:58

Actor: SYSTEM | none -> NEW

subject
Your monthly statement is ready
conversationId
AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQAJj-b8bqzEZFkK3aaLSTCO8=
sourceGraphMessageId
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADTTb2hAAA=
MESSAGE CAPTURED15 Jun 2026, 20:58

Actor: SYSTEM

isNoise
false
direction
INBOUND_EXTERNAL
isDeleted
false
STATUS TRANSITIONED15 Jun 2026, 20:58

Actor: SYSTEM | NEW -> OVERDUE

reason
The latest inbound email has exceeded the overdue threshold without a qualifying reply.
currentStatus
OVERDUE
previousStatus
NEW
resolutionSource
SLA_OVERDUE
CATEGORY SYNC QUEUED15 Jun 2026, 20:58

Actor: SYSTEM | none -> OVERDUE

dedupeKey
category-sync:561b41b9-763a-4ed0-9f30-1f5c5844d4b9:OVERDUE:2026-06-12T18:21:00.000Z|none|none
targetStatus
OVERDUE
targetCategoryName
[Plumbing Network] Overdue
REMINDER JOB CREATED15 Jun 2026, 16:30

Actor: SYSTEM

jobStage
ESCALATION_STEP_4
dedupeKey
notification:561b41b9-763a-4ed0-9f30-1f5c5844d4b9:ESCALATION_STEP_4:2026-06-12T18:21:00.000Z
scheduledForUtc
2026-06-15T15:30:00.000Z
REMINDER JOB CREATED15 Jun 2026, 14:30

Actor: SYSTEM

jobStage
REMINDER_2
dedupeKey
notification:561b41b9-763a-4ed0-9f30-1f5c5844d4b9:REMINDER_2:2026-06-12T18:21:00.000Z
scheduledForUtc
2026-06-15T13:30:00.000Z
REMINDER JOB CREATED15 Jun 2026, 12:30

Actor: SYSTEM

jobStage
REMINDER_1
dedupeKey
notification:561b41b9-763a-4ed0-9f30-1f5c5844d4b9:REMINDER_1:2026-06-12T18:21:00.000Z
scheduledForUtc
2026-06-15T11:30:00.000Z

Messages

Captured thread history

Your monthly statement is ready

contact@capitalontap.com | 12 Jun 2026, 19:21

INBOUND EXTERNAL

Statement summary Hi Gavin, Your statement for the period 12/05/2026 to 11/06/2026 is now available. We have attached a copy to this email, and you can find a summary of your activity below. Account activity Opening Balance £20,588.16

To: contact@plumbing-network.co.ukCategories: [Plumbing Network] Overdue