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Plumbing Network

FW: Copy invoices - Plumbing Network

gemma@freedominnumbers.co.uk | conversation AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQAIi8ZuuU2mZKuMl7lMQHVlM=

NO RESPONSE REQUIREDLast activity 17 Jun 2026, 14:464 messages20 events

Operator actions

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Status
NO RESPONSE REQUIRED
Last activity
17 Jun 2026, 14:46
Messages
4
Events
20

Audit timeline

Workflow events

CATEGORY SYNC COMPLETED17 Jun 2026, 14:46

Actor: WORKER | none -> NO_RESPONSE_REQUIRED

targetStatus
NO_RESPONSE_REQUIRED
appliedFlagStatus
notFlagged
visibleMessageIds
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targetCategoryName
[Plumbing Network] No Response Required
masterCategorySetup
ensured
patchedMessageCount
4
CATEGORY SYNC QUEUED17 Jun 2026, 14:45

Actor: SYSTEM | none -> NO_RESPONSE_REQUIRED

dedupeKey
category-sync:526c3758-4dbe-4089-9341-42c652c45329:NO_RESPONSE_REQUIRED:2026-04-28T11:06:23.000Z|none|2026-06-17T13:45:11.000Z
targetStatus
NO_RESPONSE_REQUIRED
targetCategoryName
[Plumbing Network] No Response Required
STATUS TRANSITIONED17 Jun 2026, 14:45

Actor: SYSTEM | OVERDUE -> NO_RESPONSE_REQUIRED

reason
A manual no-response-required override resolved the latest inbound email.
currentStatus
NO_RESPONSE_REQUIRED
previousStatus
OVERDUE
resolutionSource
NO_RESPONSE_REQUIRED
MESSAGE CAPTURED17 Jun 2026, 14:45

Actor: SYSTEM

isNoise
false
direction
INBOUND_EXTERNAL
isDeleted
false
MESSAGE CAPTURED17 Jun 2026, 14:45

Actor: SYSTEM

isNoise
false
direction
INBOUND_EXTERNAL
isDeleted
false
MESSAGE CAPTURED17 Jun 2026, 14:45

Actor: SYSTEM

isNoise
false
direction
INBOUND_EXTERNAL
isDeleted
false
MANUAL OVERRIDE APPLIED17 Jun 2026, 14:45

Actor: SYSTEM | OVERDUE -> NO_RESPONSE_REQUIRED

source
OUTLOOK_CATEGORY
actionCategoryName
[Plumbing Network] Action - No Response Required
sourceGraphMessageId
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AACzYyloAAA=
REMINDER SENT17 Jun 2026, 13:36

Actor: SYSTEM

subject
Action needed: Plumbing Network - Reminder 2 - Re: Copy invoices - Plumbing Network
jobStage
REMINDER_2
deliveryId
92ac50de-aeb9-4fd9-9f39-b38d21c9e434
recipients
admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk
REMINDER SENT17 Jun 2026, 13:36

Actor: SYSTEM

subject
Action needed: Plumbing Network - Reminder 1 - Re: Copy invoices - Plumbing Network
jobStage
REMINDER_1
deliveryId
542bf128-8c6b-4b31-868f-d041ebaa504d
recipients
admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk
REMINDER SENT17 Jun 2026, 13:36

Actor: SYSTEM

subject
Action needed: Plumbing Network - Escalation - Re: Copy invoices - Plumbing Network
jobStage
ESCALATION_STEP_4
deliveryId
dc6f2c00-89f2-40df-9892-2c6ffacb66ea
recipients
admin@plumbing-network.co.uk
REMINDER SENT17 Jun 2026, 13:36

Actor: SYSTEM

subject
Action needed: Plumbing Network - Final Manager Escalation - Re: Copy invoices - Plumbing Network
jobStage
FINAL_MANAGER_ESCALATION
deliveryId
fa65f2c5-cf41-47d6-8cd0-e9616bbdc635
recipients
gavin@plumbing-network.co.uk
CATEGORY SYNC COMPLETED17 Jun 2026, 13:36

Actor: WORKER | none -> OVERDUE

targetStatus
OVERDUE
appliedFlagStatus
flagged
visibleMessageIds
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AACzYyloAAA=
targetCategoryName
[Plumbing Network] Overdue
masterCategorySetup
ensured
patchedMessageCount
1
MESSAGE CAPTURED17 Jun 2026, 13:35

Actor: SYSTEM

isNoise
false
direction
INBOUND_EXTERNAL
isDeleted
false
STATUS TRANSITIONED17 Jun 2026, 13:35

Actor: SYSTEM | NEW -> OVERDUE

reason
The latest inbound email has exceeded the overdue threshold without a qualifying reply.
currentStatus
OVERDUE
previousStatus
NEW
resolutionSource
SLA_OVERDUE
CATEGORY SYNC QUEUED17 Jun 2026, 13:35

Actor: SYSTEM | none -> OVERDUE

dedupeKey
category-sync:526c3758-4dbe-4089-9341-42c652c45329:OVERDUE:2026-04-23T12:11:22.000Z|none|none
targetStatus
OVERDUE
targetCategoryName
[Plumbing Network] Overdue
THREAD CREATED17 Jun 2026, 13:35

Actor: SYSTEM | none -> NEW

subject
Re: Copy invoices - Plumbing Network
conversationId
AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQAIi8ZuuU2mZKuMl7lMQHVlM=
sourceGraphMessageId
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AACzYyloAAA=
REMINDER JOB CREATED27 Apr 2026, 13:11

Actor: SYSTEM

jobStage
FINAL_MANAGER_ESCALATION
dedupeKey
notification:526c3758-4dbe-4089-9341-42c652c45329:FINAL_MANAGER_ESCALATION:2026-04-23T12:11:22.000Z
scheduledForUtc
2026-04-27T12:11:22.000Z
REMINDER JOB CREATED24 Apr 2026, 13:11

Actor: SYSTEM

jobStage
ESCALATION_STEP_4
dedupeKey
notification:526c3758-4dbe-4089-9341-42c652c45329:ESCALATION_STEP_4:2026-04-23T12:11:22.000Z
scheduledForUtc
2026-04-24T12:11:22.000Z
REMINDER JOB CREATED24 Apr 2026, 11:11

Actor: SYSTEM

jobStage
REMINDER_2
dedupeKey
notification:526c3758-4dbe-4089-9341-42c652c45329:REMINDER_2:2026-04-23T12:11:22.000Z
scheduledForUtc
2026-04-24T10:11:22.000Z
REMINDER JOB CREATED24 Apr 2026, 09:11

Actor: SYSTEM

jobStage
REMINDER_1
dedupeKey
notification:526c3758-4dbe-4089-9341-42c652c45329:REMINDER_1:2026-04-23T12:11:22.000Z
scheduledForUtc
2026-04-24T08:11:22.000Z

Messages

Captured thread history

Copy invoices - Plumbing Network

gemma@freedominnumbers.co.uk | 22 Apr 2026, 10:01

INBOUND EXTERNAL

Hi Ryan, Could you please let me know which invoice/invoices the payment made on 22nd August 2025 were allocated against and provide copies of the invoices. Also, could you please advise if invoice 5086 is still outstanding? Gavin - do you have t

To: info@keetons-electrical.co.ukCategories: [Plumbing Network] No Response Required
Re: Copy invoices - Plumbing Network

info@keetons-electrical.co.uk | 22 Apr 2026, 16:20

INBOUND EXTERNAL

Hey, This is the payment that Gavin made was for invoice 5225 which I have delited off my invoice side and resent with the correct cost. The cost was not correct so I redid the first invoice and took the difference off the final invoice which is the 5

To: gemma@freedominnumbers.co.ukCategories: [Plumbing Network] No Response Required
FW: Copy invoices - Plumbing Network

gemma@freedominnumbers.co.uk | 28 Apr 2026, 12:06

INBOUND EXTERNAL

Hi Gavin, Please see below re the final payment due to Keetons. Kind Regards, Gemma Baggaley Accounts Semi Senior Office: 0114 4000053 Mobile: 07398 428192 Address: Epic House, 18 Darnall Road, Sheffield S9 5AB Please note my working days ar

To: contact@plumbing-network.co.ukCategories: [Plumbing Network] No Response Required
Re: Copy invoices - Plumbing Network

gemma@freedominnumbers.co.uk | 23 Apr 2026, 13:11

INBOUND EXTERNAL

Hi Ryan, So the initial payment on 22 Aug 25 was for £3,444, if £3,157.61 was allocated against invoice 5225, could you tell me which invoice the £286.39 has been allocated against. I have attached a listing of all invoices received since August 202

To: info@keetons-electrical.co.ukCategories: [Plumbing Network] No Response Required