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Plumbing Network

Spencers Agents Ltd: Payment Authorisation [ref:1Zgjm7-AekE_by7aZxyaz0A]

info@spencersestateagents.co.uk | conversation AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQACzGjEysd1JMqW5WYYI4XGc=

OVERDUELast activity 18 Jun 2026, 12:591 messages18 events

Operator actions

Adjust this thread without leaving the audit view.

Status
OVERDUE
Last activity
18 Jun 2026, 12:59
Messages
1
Events
18

Audit timeline

Workflow events

REMINDER SENT18 Jun 2026, 12:59

Actor: SYSTEM

subject
Action needed: Plumbing Network - Final Manager Escalation - Spencers Agents Ltd: Payment Authorisation [ref:1Zgjm7-AekE_by7aZxyaz0A]
jobStage
FINAL_MANAGER_ESCALATION
deliveryId
02d4a1aa-5441-480c-a454-fb5b21bf8a4d
recipients
gavin@plumbing-network.co.uk
REMINDER JOB CREATED18 Jun 2026, 12:59

Actor: SYSTEM

jobStage
FINAL_MANAGER_ESCALATION
dedupeKey
notification:43ef7752-b03b-4c33-9570-2fbe239d1c2c:FINAL_MANAGER_ESCALATION:2026-06-16T11:59:25.000Z
scheduledForUtc
2026-06-18T11:59:25.000Z
CATEGORY SYNC COMPLETED17 Jun 2026, 13:00

Actor: WORKER | none -> OVERDUE

targetStatus
OVERDUE
appliedFlagStatus
flagged
visibleMessageIds
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmYQAAA=
targetCategoryName
[Plumbing Network] Overdue
masterCategorySetup
ensured
patchedMessageCount
1
REMINDER SENT17 Jun 2026, 12:59

Actor: SYSTEM

subject
Action needed: Plumbing Network - Escalation - Spencers Agents Ltd: Payment Authorisation [ref:1Zgjm7-AekE_by7aZxyaz0A]
jobStage
ESCALATION_STEP_4
deliveryId
67a10b2f-90e5-43dd-8359-36776cdcd769
recipients
admin@plumbing-network.co.uk
CATEGORY SYNC QUEUED17 Jun 2026, 12:59

Actor: SYSTEM | none -> OVERDUE

source
REMINDER_SCHEDULER
dedupeKey
category-sync:43ef7752-b03b-4c33-9570-2fbe239d1c2c:OVERDUE:2026-06-16T11:59:25.000Z|none|none
targetStatus
OVERDUE
targetCategoryName
[Plumbing Network] Overdue
STATUS TRANSITIONED17 Jun 2026, 12:59

Actor: SYSTEM | AWAITING_REPLY -> OVERDUE

reason
The latest inbound email has exceeded the overdue threshold without a qualifying reply.
source
REMINDER_SCHEDULER
currentStatus
OVERDUE
previousStatus
AWAITING_REPLY
resolutionSource
SLA_OVERDUE
REMINDER JOB CREATED17 Jun 2026, 12:59

Actor: SYSTEM

jobStage
ESCALATION_STEP_4
dedupeKey
notification:43ef7752-b03b-4c33-9570-2fbe239d1c2c:ESCALATION_STEP_4:2026-06-16T11:59:25.000Z
scheduledForUtc
2026-06-17T11:59:25.000Z
REMINDER SENT17 Jun 2026, 10:59

Actor: SYSTEM

subject
Action needed: Plumbing Network - Reminder 2 - Spencers Agents Ltd: Payment Authorisation [ref:1Zgjm7-AekE_by7aZxyaz0A]
jobStage
REMINDER_2
deliveryId
0e687f20-05d0-43e5-8bf6-5f520de9aa32
recipients
admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk
REMINDER JOB CREATED17 Jun 2026, 10:59

Actor: SYSTEM

jobStage
REMINDER_2
dedupeKey
notification:43ef7752-b03b-4c33-9570-2fbe239d1c2c:REMINDER_2:2026-06-16T11:59:25.000Z
scheduledForUtc
2026-06-17T09:59:25.000Z
REMINDER SENT17 Jun 2026, 08:59

Actor: SYSTEM

subject
Action needed: Plumbing Network - Reminder 1 - Spencers Agents Ltd: Payment Authorisation [ref:1Zgjm7-AekE_by7aZxyaz0A]
jobStage
REMINDER_1
deliveryId
aae9cdc7-98d6-467d-9a0f-977b3da2fd07
recipients
admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk
REMINDER JOB CREATED17 Jun 2026, 08:59

Actor: SYSTEM

jobStage
REMINDER_1
dedupeKey
notification:43ef7752-b03b-4c33-9570-2fbe239d1c2c:REMINDER_1:2026-06-16T11:59:25.000Z
scheduledForUtc
2026-06-17T07:59:25.000Z
CATEGORY SYNC COMPLETED16 Jun 2026, 15:00

Actor: WORKER | none -> AWAITING_REPLY

targetStatus
AWAITING_REPLY
appliedFlagStatus
flagged
visibleMessageIds
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmYQAAA=
targetCategoryName
[Plumbing Network] Awaiting Reply
masterCategorySetup
ensured
patchedMessageCount
1
STATUS TRANSITIONED16 Jun 2026, 14:59

Actor: SYSTEM | NEW -> AWAITING_REPLY

reason
The latest inbound email has passed the awaiting-reply threshold without a qualifying reply.
source
REMINDER_SCHEDULER
currentStatus
AWAITING_REPLY
previousStatus
NEW
resolutionSource
SLA_AWAITING_REPLY
CATEGORY SYNC QUEUED16 Jun 2026, 14:59

Actor: SYSTEM | none -> AWAITING_REPLY

source
REMINDER_SCHEDULER
dedupeKey
category-sync:43ef7752-b03b-4c33-9570-2fbe239d1c2c:AWAITING_REPLY:2026-06-16T11:59:25.000Z|none|none
targetStatus
AWAITING_REPLY
targetCategoryName
[Plumbing Network] Awaiting Reply
CATEGORY SYNC COMPLETED16 Jun 2026, 13:00

Actor: WORKER | none -> NEW

targetStatus
NEW
appliedFlagStatus
notFlagged
visibleMessageIds
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmYQAAA=
targetCategoryName
[Plumbing Network] New
masterCategorySetup
ensured
patchedMessageCount
1
MESSAGE CAPTURED16 Jun 2026, 12:59

Actor: SYSTEM

isNoise
false
direction
INBOUND_EXTERNAL
isDeleted
false
THREAD CREATED16 Jun 2026, 12:59

Actor: SYSTEM | none -> NEW

subject
Spencers Agents Ltd: Payment Authorisation [ref:1Zgjm7-AekE_by7aZxyaz0A]
conversationId
AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQACzGjEysd1JMqW5WYYI4XGc=
sourceGraphMessageId
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmYQAAA=
CATEGORY SYNC QUEUED16 Jun 2026, 12:59

Actor: SYSTEM | none -> NEW

dedupeKey
category-sync:43ef7752-b03b-4c33-9570-2fbe239d1c2c:NEW:2026-06-16T11:59:25.000Z|none|none
targetStatus
NEW
targetCategoryName
[Plumbing Network] New

Messages

Captured thread history

Spencers Agents Ltd: Payment Authorisation [ref:1Zgjm7-AekE_by7aZxyaz0A]

info@spencersestateagents.co.uk | 16 Jun 2026, 12:59

INBOUND EXTERNAL

Spencers Agents Ltd have authorised the payment of £201.00 to the account of Mr Gavin Dacres Regards Rachel Masheder finance@spencersestateagents.co.uk Administrator 469, Ecclesall Road Sheffield South Yorkshire S11 8PP Tel: 0114 2683682 W

To: contact@plumbing-network.co.ukCategories: [Plumbing Network] Overdue