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Live queue control for both shared mailboxes, with audit-safe actions and sync health always in view.

Plumbing Network

Your verification code

team@info.hostinger.com | conversation AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQAO8PnF4oMXVDiB5o2FF_bXk=

OVERDUELast activity 17 Jun 2026, 13:211 messages16 events

Operator actions

Adjust this thread without leaving the audit view.

Status
OVERDUE
Last activity
17 Jun 2026, 13:21
Messages
1
Events
16

Audit timeline

Workflow events

REMINDER SENT17 Jun 2026, 13:21

Actor: SYSTEM

subject
Action needed: Plumbing Network - Final Manager Escalation - Your verification code
jobStage
FINAL_MANAGER_ESCALATION
deliveryId
5fec0016-3996-4f49-82ee-9161804fc9d3
recipients
gavin@plumbing-network.co.uk
REMINDER JOB CREATED17 Jun 2026, 13:21

Actor: SYSTEM

jobStage
FINAL_MANAGER_ESCALATION
dedupeKey
notification:22347ad3-5d57-4adf-994b-1edc1536dd52:FINAL_MANAGER_ESCALATION:2026-06-15T12:21:27.000Z
scheduledForUtc
2026-06-17T12:21:27.000Z
CATEGORY SYNC COMPLETED16 Jun 2026, 13:22

Actor: WORKER | none -> OVERDUE

targetStatus
OVERDUE
appliedFlagStatus
flagged
visibleMessageIds
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmXNAAA=
targetCategoryName
[Plumbing Network] Overdue
masterCategorySetup
ensured
patchedMessageCount
1
REMINDER SENT16 Jun 2026, 13:21

Actor: SYSTEM

subject
Action needed: Plumbing Network - Escalation - Your verification code
jobStage
ESCALATION_STEP_4
deliveryId
555b82d2-fdc4-4b5d-b53d-0f457bad2315
recipients
admin@plumbing-network.co.uk
STATUS TRANSITIONED16 Jun 2026, 13:21

Actor: SYSTEM | AWAITING_REPLY -> OVERDUE

reason
The latest inbound email has exceeded the overdue threshold without a qualifying reply.
source
REMINDER_SCHEDULER
currentStatus
OVERDUE
previousStatus
AWAITING_REPLY
resolutionSource
SLA_OVERDUE
CATEGORY SYNC QUEUED16 Jun 2026, 13:21

Actor: SYSTEM | none -> OVERDUE

source
REMINDER_SCHEDULER
dedupeKey
category-sync:22347ad3-5d57-4adf-994b-1edc1536dd52:OVERDUE:2026-06-15T12:21:27.000Z|none|none
targetStatus
OVERDUE
targetCategoryName
[Plumbing Network] Overdue
REMINDER JOB CREATED16 Jun 2026, 13:21

Actor: SYSTEM

jobStage
ESCALATION_STEP_4
dedupeKey
notification:22347ad3-5d57-4adf-994b-1edc1536dd52:ESCALATION_STEP_4:2026-06-15T12:21:27.000Z
scheduledForUtc
2026-06-16T12:21:27.000Z
REMINDER SENT16 Jun 2026, 11:21

Actor: SYSTEM

subject
Action needed: Plumbing Network - Reminder 2 - Your verification code
jobStage
REMINDER_2
deliveryId
c19a7c5b-e938-4717-9465-f8827bf32604
recipients
admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk
REMINDER JOB CREATED16 Jun 2026, 11:21

Actor: SYSTEM

jobStage
REMINDER_2
dedupeKey
notification:22347ad3-5d57-4adf-994b-1edc1536dd52:REMINDER_2:2026-06-15T12:21:27.000Z
scheduledForUtc
2026-06-16T10:21:27.000Z
REMINDER SENT16 Jun 2026, 09:21

Actor: SYSTEM

subject
Action needed: Plumbing Network - Reminder 1 - Your verification code
jobStage
REMINDER_1
deliveryId
632c283c-194e-4e41-9739-927c78284c59
recipients
admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk
REMINDER JOB CREATED16 Jun 2026, 09:21

Actor: SYSTEM

jobStage
REMINDER_1
dedupeKey
notification:22347ad3-5d57-4adf-994b-1edc1536dd52:REMINDER_1:2026-06-15T12:21:27.000Z
scheduledForUtc
2026-06-16T08:21:27.000Z
CATEGORY SYNC COMPLETED15 Jun 2026, 20:59

Actor: WORKER | none -> AWAITING_REPLY

targetStatus
AWAITING_REPLY
appliedFlagStatus
flagged
visibleMessageIds
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmXNAAA=
targetCategoryName
[Plumbing Network] Awaiting Reply
masterCategorySetup
ensured
patchedMessageCount
1
THREAD CREATED15 Jun 2026, 20:58

Actor: SYSTEM | none -> NEW

subject
Your verification code
conversationId
AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQAO8PnF4oMXVDiB5o2FF_bXk=
sourceGraphMessageId
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmXNAAA=
CATEGORY SYNC QUEUED15 Jun 2026, 20:58

Actor: SYSTEM | none -> AWAITING_REPLY

dedupeKey
category-sync:22347ad3-5d57-4adf-994b-1edc1536dd52:AWAITING_REPLY:2026-06-15T12:21:27.000Z|none|none
targetStatus
AWAITING_REPLY
targetCategoryName
[Plumbing Network] Awaiting Reply
STATUS TRANSITIONED15 Jun 2026, 20:58

Actor: SYSTEM | NEW -> AWAITING_REPLY

reason
The latest inbound email has passed the awaiting-reply threshold without a qualifying reply.
currentStatus
AWAITING_REPLY
previousStatus
NEW
resolutionSource
SLA_AWAITING_REPLY
MESSAGE CAPTURED15 Jun 2026, 20:58

Actor: SYSTEM

isNoise
false
direction
INBOUND_EXTERNAL
isDeleted
false

Messages

Captured thread history

Your verification code

team@info.hostinger.com | 15 Jun 2026, 13:21

INBOUND EXTERNAL

Verify it’s you to stay secure ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌    ͏ ‌

To: contact@plumbing-network.co.ukCategories: [Plumbing Network] Overdue