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Plumbing Network

RE: Plumbing Network Yorkshire Limited

gunta.tangijeva@bibbyfinancialservices.com | conversation AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQAJzgEvX370Zggf2LfsT3Vm4=

OVERDUELast activity 17 Jun 2026, 09:561 messages16 events

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Status
OVERDUE
Last activity
17 Jun 2026, 09:56
Messages
1
Events
16

Audit timeline

Workflow events

REMINDER SENT17 Jun 2026, 09:56

Actor: SYSTEM

subject
Action needed: Plumbing Network - Final Manager Escalation - RE: Plumbing Network Yorkshire Limited
jobStage
FINAL_MANAGER_ESCALATION
deliveryId
2c93a663-6e08-4085-91f6-ac3a5abc466a
recipients
gavin@plumbing-network.co.uk
REMINDER JOB CREATED17 Jun 2026, 09:56

Actor: SYSTEM

jobStage
FINAL_MANAGER_ESCALATION
dedupeKey
notification:02580c8a-fdd5-4e40-a44b-0627ec9d2853:FINAL_MANAGER_ESCALATION:2026-06-15T08:56:11.000Z
scheduledForUtc
2026-06-17T08:56:11.000Z
CATEGORY SYNC COMPLETED16 Jun 2026, 09:57

Actor: WORKER | none -> OVERDUE

targetStatus
OVERDUE
appliedFlagStatus
flagged
visibleMessageIds
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmXBAAA=
targetCategoryName
[Plumbing Network] Overdue
masterCategorySetup
ensured
patchedMessageCount
1
REMINDER SENT16 Jun 2026, 09:56

Actor: SYSTEM

subject
Action needed: Plumbing Network - Escalation - RE: Plumbing Network Yorkshire Limited
jobStage
ESCALATION_STEP_4
deliveryId
25b8a039-5f7d-4a1c-b741-7bccbef9a622
recipients
admin@plumbing-network.co.uk
STATUS TRANSITIONED16 Jun 2026, 09:56

Actor: SYSTEM | AWAITING_REPLY -> OVERDUE

reason
The latest inbound email has exceeded the overdue threshold without a qualifying reply.
source
REMINDER_SCHEDULER
currentStatus
OVERDUE
previousStatus
AWAITING_REPLY
resolutionSource
SLA_OVERDUE
CATEGORY SYNC QUEUED16 Jun 2026, 09:56

Actor: SYSTEM | none -> OVERDUE

source
REMINDER_SCHEDULER
dedupeKey
category-sync:02580c8a-fdd5-4e40-a44b-0627ec9d2853:OVERDUE:2026-06-15T08:56:11.000Z|none|none
targetStatus
OVERDUE
targetCategoryName
[Plumbing Network] Overdue
REMINDER JOB CREATED16 Jun 2026, 09:56

Actor: SYSTEM

jobStage
ESCALATION_STEP_4
dedupeKey
notification:02580c8a-fdd5-4e40-a44b-0627ec9d2853:ESCALATION_STEP_4:2026-06-15T08:56:11.000Z
scheduledForUtc
2026-06-16T08:56:11.000Z
REMINDER SENT15 Jun 2026, 21:01

Actor: SYSTEM

subject
Action needed: Plumbing Network - Reminder 2 - RE: Plumbing Network Yorkshire Limited
jobStage
REMINDER_2
deliveryId
1bf8c2c6-22c9-492c-8952-37d2b129ae34
recipients
admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk
REMINDER SENT15 Jun 2026, 21:00

Actor: SYSTEM

subject
Action needed: Plumbing Network - Reminder 1 - RE: Plumbing Network Yorkshire Limited
jobStage
REMINDER_1
deliveryId
9c4cd165-d977-48cf-a0b8-c9cb56e49b7f
recipients
admin@plumbing-network.co.uk, accounts@plumbing-network.co.uk
CATEGORY SYNC COMPLETED15 Jun 2026, 20:59

Actor: WORKER | none -> AWAITING_REPLY

targetStatus
AWAITING_REPLY
appliedFlagStatus
flagged
visibleMessageIds
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmXBAAA=
targetCategoryName
[Plumbing Network] Awaiting Reply
masterCategorySetup
ensured
patchedMessageCount
1
THREAD CREATED15 Jun 2026, 20:58

Actor: SYSTEM | none -> NEW

subject
RE: Plumbing Network Yorkshire Limited
conversationId
AAQkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQAQAJzgEvX370Zggf2LfsT3Vm4=
sourceGraphMessageId
AAMkADVlYzg2M2Y1LWU4MTQtNDNmZC04YTg5LThiZGRmZGQ1MzNkYQBGAAAAAADYZZkCoCE1SK_kem9yi3wcBwDVedOI7XmRR7Qck9tGDs01AAAAAAEMAADVedOI7XmRR7Qck9tGDs01AADVAmXBAAA=
MESSAGE CAPTURED15 Jun 2026, 20:58

Actor: SYSTEM

isNoise
false
direction
INBOUND_EXTERNAL
isDeleted
false
STATUS TRANSITIONED15 Jun 2026, 20:58

Actor: SYSTEM | NEW -> AWAITING_REPLY

reason
The latest inbound email has passed the awaiting-reply threshold without a qualifying reply.
currentStatus
AWAITING_REPLY
previousStatus
NEW
resolutionSource
SLA_AWAITING_REPLY
CATEGORY SYNC QUEUED15 Jun 2026, 20:58

Actor: SYSTEM | none -> AWAITING_REPLY

dedupeKey
category-sync:02580c8a-fdd5-4e40-a44b-0627ec9d2853:AWAITING_REPLY:2026-06-15T08:56:11.000Z|none|none
targetStatus
AWAITING_REPLY
targetCategoryName
[Plumbing Network] Awaiting Reply
REMINDER JOB CREATED15 Jun 2026, 15:56

Actor: SYSTEM

jobStage
REMINDER_2
dedupeKey
notification:02580c8a-fdd5-4e40-a44b-0627ec9d2853:REMINDER_2:2026-06-15T08:56:11.000Z
scheduledForUtc
2026-06-15T14:56:11.000Z
REMINDER JOB CREATED15 Jun 2026, 13:56

Actor: SYSTEM

jobStage
REMINDER_1
dedupeKey
notification:02580c8a-fdd5-4e40-a44b-0627ec9d2853:REMINDER_1:2026-06-15T08:56:11.000Z
scheduledForUtc
2026-06-15T12:56:11.000Z

Messages

Captured thread history

RE: Plumbing Network Yorkshire Limited

gunta.tangijeva@bibbyfinancialservices.com | 15 Jun 2026, 09:56

INBOUND EXTERNAL

@contact@plumbing-network.co.uk – could you please review this for Rachel and confirm?

To: finance@spencersestateagents.co.uk, contact@plumbing-network.co.ukCategories: [Plumbing Network] Overdue